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PointLineAPPLIANCE REPAIR

Commercial Repair

Commercial Refrigeration Repair in Denver Metro Area

Reach-ins, walk-ins, prep tables and ice machines repaired on site, with a clear diagnosis and a firm quote before any work begins.

Request Service (720) 285-3573

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Commercial Refrigeration Repair

Commercial Refrigerator and Freezer Repair for Local Businesses

When a cooler starts running warm, your inventory and your day are both on the line. PointLine is a small, family-owned appliance repair company based in Superior, and we work with restaurants, cafes, bars, markets and other businesses in 21 cities across the Denver Metro Area and Boulder County.

Your technician diagnoses the problem on site and gives you a firm quote before any work starts. The $85 diagnostic visit is credited toward the repair, we use genuine OEM parts, and every repair is backed by a 90-day parts and labor warranty. Same-day service is often available, depending on the schedule.

Equipment We Repair

Commercial Refrigeration Equipment We Repair

We work on the cold-side equipment most kitchens, bars and shops depend on every day, from True, Turbo Air, Beverage-Air, Traulsen, Delfield and Atosa to Hoshizaki ice machines and Kolpak, Master-Bilt and Nor-Lake walk-ins.

  • Reach-In Refrigerators and Freezers

    Single, double and triple door reach-ins that will not hold temperature, frost up or run constantly. We check fans, coils, gaskets, defrost and controls.

  • Prep Tables

    Sandwich and pizza prep tables where the rail runs warm or the cabinet below struggles. Rail temperature problems are often tied to airflow, lid gaskets or a dirty condenser.

  • Undercounter Units

    Compact refrigerators and freezers tucked under a line or bar, where heat and tight spaces put extra strain on the condenser.

  • Bar and Beverage Coolers

    Back-bar coolers and reach-in style glass-door merchandisers that sweat, fog or let drinks warm up during a busy shift.

  • Walk-In Coolers and Walk-In Freezers

    Box, door and refrigeration problems, including worn gaskets, failing door closers, iced evaporators, drain line issues and condensing unit trouble.

  • Commercial Ice Machines

    Machines that make little or no ice, produce cloudy or thin cubes, or leak. We look at water inlet valves, scale buildup, filters and ice thickness and level controls.

Common Problems

Common Walk-In and Reach-In Cooler Problems

Most commercial refrigeration calls come down to a handful of patterns. Here is what usually causes them and what your technician checks first.

  • Cooler running warm

    Likely causes
    Dirty condenser coil, failed condenser or evaporator fan, worn door gaskets, faulty thermostat or temperature controller, or a refrigerant leak
    What we check
    Coil condition, fan operation, gasket seal, control readings and sealed-system pressures

  • Freezer iced up or frost on the evaporator

    Likely causes
    Defrost heater, defrost timer or control failure, a door that is not closing fully, or a blocked drain
    What we check
    Defrost circuit, timer and control function, door closer and gasket, drain line and drain heater

  • Unit runs constantly

    Likely causes
    Dirty condenser coil, poor airflow around the unit, door left ajar, low refrigerant charge or a weak compressor
    What we check
    Coil and clearance, door closure, temperature controller settings and compressor and condensing unit performance

  • Water pooling inside or under the unit

    Likely causes
    Clogged or frozen drain line, failed drain heater or a cracked drain pan
    What we check
    Drain path from evaporator to pan, drain heater operation and pan condition

  • Prep table rail not holding temperature

    Likely causes
    Lids left open, blocked airflow to the rail, worn lid or door gaskets, or a dirty condenser
    What we check
    Airflow path, gaskets, fan operation and temperature at the rail versus the cabinet

  • Ice machine making little or no ice

    Likely causes
    Restricted water inlet valve, scale buildup, clogged water filter, or an ice thickness or level control out of adjustment
    What we check
    Water supply and inlet valve, evaporator and water system scale, filter condition and control settings

  • Loud noise or clicking

    Likely causes
    Worn fan motor or blade contact, failing compressor or a starting component cycling on and off
    What we check
    Fan motors and blades, compressor operation and condensing unit components

Brands

Refrigeration & ice machines Brands We Repair

Don't see your make? Call with the make and model — we'll tell you right away if we can help.

  • True
  • Turbo Air
  • Beverage-Air
  • Hoshizaki
  • Traulsen
  • Continental
  • Delfield
  • Arctic Air
  • Randell
  • Avantco
  • Master-Bilt
  • Atosa
  • Perlick
  • Kolpak
  • Nor-Lake

Codes & Safety

Food Safety and Cold Holding Basics

Repairs are about more than comfort. The FDA Food Code sets clear expectations for cold holding and ice, and well-running equipment makes them much easier to meet.

  • 41°F

    Hold Cold Food at 41°F or Below

    The Food Code calls for cold holding at 41°F or below. A unit drifting above that line is worth a service call before product is at risk.

  • A Thermometer in Every Unit, Plus a Log

    Every cooler should have a working thermometer, and a simple temperature log helps you spot a slow drift early. Those readings are also useful information for your technician.

  • Ice Is Food

    Under the Food Code, ice is treated as food, so ice machines need regular cleaning and sanitizing. Scale and buildup also make the machine work harder and produce less ice.

  • Walk-In Door Gaskets and Strip Curtains

    Torn gaskets, sagging doors and damaged strip curtains let warm, humid air into a walk-in. That leads to frost, longer run times and temperatures that are harder to hold.

Before You Call

Quick Checks Before You Call for Refrigeration Repair

  • Confirm the unit is plugged in and the display or interior light is on.
  • Check that the thermostat or controller has not been bumped to a warmer setting.
  • Make sure doors and lids close fully and that gaskets are not torn or folded over.
  • Clear boxes, bags or debris blocking airflow around the condenser or the vents inside the unit.
  • Write down current temperatures and any error codes so you can share them when you call.

Have these ready

  • Make, model and serial number
  • A photo of the data plate
  • Any error code or warning light
  • What it was doing before it stopped
(720) 285-3573

Never open gas or electrical panels yourself. If you smell gas, shut off the gas supply, leave the building and call your gas utility.

Preventive Maintenance

Preventive Maintenance for Commercial Refrigeration

Commercial kitchens are hard on refrigeration. Grease, flour and dust collect on condenser coils, doors open hundreds of times a shift, and units often sit in hot spaces. As a general rule, clean coils, sealed gaskets, working door closers and clear drain lines go a long way toward keeping temperatures steady and compressors from overworking.

For ice machines, regular descaling, sanitizing and filter changes help keep ice clean and production consistent. If you would like your equipment looked over on a regular basis, ask us when you call and we can talk through what makes sense for your setup.

Commercial Service

Request Commercial Refrigeration Repair

Tell us what's happening and where. We'll call you back to schedule — or call now if the equipment is down.

  • Diagnosis on site, firm quote before any work
  • Genuine OEM parts
  • Same-day service often available
  • Cash, major credit cards, Venmo, Apple Pay or check
(720) 285-3573

Managing rentals with residential appliances? See our property management service

Request Commercial Service

Tell us what's down — we'll call you to schedule.

Faster by phone: (720) 285-3573

Commercial Services

Other Commercial Equipment We Repair

All commercial appliance repair

Service Areas

Commercial Refrigeration Repair Near You

Available in all 21 communities we serve across the Denver Metro Area and Boulder County.

FAQ

Commercial Refrigeration Repair Questions

Common questions about commercial refrigeration repair.

Still have a question?

Give us a call — we'll be glad to help.

(720) 285-3573

How much does a commercial refrigeration service call cost?

The diagnostic visit is $85, and it is credited toward the repair if you go ahead. After the diagnosis, you get a firm quote before any work begins, so there are no surprises on the invoice.

Do you repair walk-in coolers and walk-in freezers?

Yes, we repair walk-in coolers and freezers along with reach-ins, prep tables, undercounter units and ice machines. That includes door gaskets, hinges and closers, evaporator fans, defrost components, controls and condensing units.

Can you handle refrigerant leaks and compressor problems?

Yes, we handle sealed-system work, including finding refrigerant leaks, recharging systems and repairing or replacing compressors and condensing units. Your technician will explain whether the repair makes sense for the age and condition of the unit before you decide.

What warranty comes with a commercial repair?

Commercial repairs carry the same 90-day parts and labor warranty as our residential work. We install genuine OEM parts, which are designed to fit and perform the way the manufacturer intended.

Can you come out the same day?

Same-day service is often available, but it depends on the schedule and where you are located. Call (720) 285-3573 and we will tell you the earliest opening we have.

Is there any commercial kitchen equipment you do not service?

We do not service fryers, kitchen exhaust hoods or fire-suppression systems. Our commercial focus is refrigeration and ice equipment, along with the appliances listed on our other service pages.

How can my business pay for the repair?

We accept cash, major credit cards, Venmo, Apple Pay and checks.

Get Your Cooler Back to Temperature

Call (720) 285-3573 to schedule commercial refrigeration repair anywhere we serve in the Denver Metro Area and Boulder County. The $85 diagnostic is credited toward the repair, and you will have a firm quote before we start.

Request Service (720) 285-3573
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