Local • Family-Owned
Samsung Repair in Superior, CO
From a frosted-over ice maker to a washer stuck on a code, your Samsung gets a tested diagnosis and a firm price from a family that lives here.
We repair every Samsung appliance
- $85 DiagnosticCredited toward your repair
- 90-Day WarrantyParts & labor
- Open 24/7Same-day service often available
- Local & Family-OwnedBased in Superior
Samsung Repair • Superior
Your Samsung, Looked After by People Who Live in Town
Superior families who need Samsung repair don't have to wait on a crew driving in from across the metro, because our office at 2600 S Rock Creek Pkwy #103 is already right in your neighborhood. PointLine is an independent, family-owned company, and this is our home town. The owner's family lives here, shops here and runs the same kind of laundry and dinner routines you do. That means a call to us goes to a neighbor rather than a dispatch center.
Samsung appliances fill plenty of local kitchens and laundry rooms, from the refrigerator with an ice maker tucked into the fresh-food door to the washer and dryer that flash a code the moment something drifts out of range. Those displays are helpful, but a code only tells you what the machine noticed, not which part caused it. A drain error can mean a clogged filter, a tired pump or a kinked hose, and each calls for a different fix. Getting the diagnosis right the first time is what keeps you from paying for a part that was never the problem.
Samsung Appliances
Samsung Appliances We Fix Around the House
Each Samsung appliance below gets tested where it sits, so the repair we recommend is based on readings and not a hunch.
Samsung Refrigerator
A Samsung refrigerator that runs warm, frosts over or clicks without cooling usually points to airflow, a defrost problem, a fan or the electronics that manage them. We check evaporator and condenser fans, defrost components, sensors and door seals before deciding whether the cooling system itself needs attention.
Samsung refrigerator repair in SuperiorSamsung Ice Maker
Many Samsung refrigerators place the ice maker in the fresh-food door or compartment, where frost, slow fills and jammed trays can build up over time. We look at the water inlet valve, the filter, the fill path, the ice maker's own heater and fan, and the door seal that keeps that compartment cold.
Samsung ice maker repair in SuperiorSamsung Washer
Samsung washers tend to stop and post a code when a drain runs long, a load sits off balance or the door lock fails to confirm. We test the drain pump, pressure sensing, door lock, suspension parts and the motor circuit so the machine finishes its cycles again.
Samsung washer repair in SuperiorSamsung Dryer
A Samsung dryer that tumbles cold, takes forever or shuts off early often has a heating, thermal or airflow issue behind it. We test heating elements or gas ignition parts, thermal fuses and thermostats, sensors and belts, and we look at the vent path that carries moist air outdoors.
Samsung dryer repair in SuperiorSamsung Dishwasher
Standing water, cloudy dishes and drain or leak codes are the usual reasons a Samsung dishwasher gets a service call. We clean and inspect filters, test the drain pump and inlet valve, check spray arms and the heating circuit, and look for the source of any water under the tub.
Samsung dishwasher repair in SuperiorSamsung Oven
When a Samsung oven heats slowly, overshoots or won't start a bake, the cause is usually a sensor, an element, an igniter or the control that reads them. We measure each one and compare oven temperature against the setting before recommending any part.
Samsung oven repair in SuperiorSamsung Wall Oven
A built-in Samsung wall oven brings the same heating and sensor questions as a range oven, plus cooling fans and door latches that protect the electronics inside the cabinet. We protect your trim and cabinetry, then test elements, sensors, fans and the lock before any work begins.
Samsung wall oven repair in SuperiorSamsung Range & Stove
Samsung ranges combine burners or elements up top with an oven below, so one complaint can come from either half. We check igniters, spark modules, burner parts and surface elements, then move to the oven circuits so you get one clear picture of what failed.
Samsung range & stove repair in SuperiorSamsung Cooktop
Samsung cooktops, whether gas, radiant or induction, usually fail at a single zone, an igniter that won't stop clicking or a touch panel that stops responding. We test the affected burner or element, its switch or power board, and the controls behind the glass.
Samsung cooktop repair in SuperiorSamsung Microwave
A Samsung microwave that runs without heating, sparks, or ignores the keypad needs careful testing, since some internal parts hold a charge after unplugging. We work through door switches, fuses, the high-voltage parts, turntable and vent fan, and the control panel in a safe order.
Samsung microwave repair in SuperiorSamsung Range Hood
A Samsung hood that pulls weakly, hums without blowing or leaves lights dead usually has a blower, switch, control or grease issue. We check the fan motor, filters, controls and wiring, and we look at the duct run to make sure air has a clear way out.
Samsung range hood repair in Superior
Error Codes
Samsung Error Codes, From Samsung's Own Pages
The tables below come from Samsung's own support pages and cover washers, dryers, refrigerators, dishwashers and ovens, so you can see what a code on your display means in the manufacturer's words. Codes marked try it yourself usually clear with a simple step like cleaning a filter or redistributing a load, while those marked call a pro point to parts and wiring that should be tested by a technician.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| 4C, 4E, nFTry it yourself | Not filling — water isn't entering the washer correctly.Open both water valves fully, check that hot and cold hoses are on the right inlets and not kinked, then power-cycle the washer for a minute. | Open both water valves fully, check that hot and cold hoses are on the right inlets and not kinked, then power-cycle the washer for a minute. | Try it yourself |
| nd, 5C, 5E, SC, SETry it yourself | No drain — the washer can't pump the water out.Make sure the drain hose isn't kinked or clogged. If the water still won't drain, the pump needs a technician. | Make sure the drain hose isn't kinked or clogged. If the water still won't drain, the pump needs a technician. | Try it yourself |
| Ub, UE, Ur, U6Try it yourself | Unbalanced load — the washer can't spin the load evenly.Untangle and rearrange the laundry so it's balanced, close the door and restart the cycle. | Untangle and rearrange the laundry so it's balanced, close the door and restart the cycle. | Try it yourself |
| dC, dE, dL, dS, FL, LOTry it yourself | Door error — the door isn't detected as closed and locked.Make sure nothing is caught in the door and close it firmly. If the latch or door is damaged, it needs service. | Make sure nothing is caught in the door and close it firmly. If the latch or door is damaged, it needs service. | Try it yourself |
| Sd, SUd, 5d, 5UdTry it yourself | Too many suds — usually too much or non-HE detergent.Use less HE detergent. Samsung notes this code does not mean service is needed. | Use less HE detergent. Samsung notes this code does not mean service is needed. | Try it yourself |
| OE, OC, 0E, 0CCall a pro | Overflow — too much water in the tub.Stop the cycle. If the code comes back, the water-level system needs a technician. | Stop the cycle. If the code comes back, the water-level system needs a technician. | Call a pro |
| 1E, LE, 1C, LCCall a pro | Water level or leak error — moisture where it doesn't belong, or a sensor issue.Look for a small leak and check the hoses; run an empty cycle to rule out over-sudsing. | Look for a small leak and check the hoses; run an empty cycle to rule out over-sudsing. | Call a pro |
Source: Samsung US Support — washing machine information and error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| tS, tC, tE, tO, tC5Try it yourself | Temperature error — most often a clogged lint screen or vent trapping heat.Clean the lint screen and the exhaust vent. If it continues, the dryer needs service. | Clean the lint screen and the exhaust vent. If it continues, the dryer needs service. | Try it yourself |
| Clg, C80, C90Try it yourself | Vent blockage — the vent is clogged (80% or more than 90%).Clean the lint filter and the exhaust vent. | Clean the lint filter and the exhaust vent. | Try it yourself |
| dC, dE, dF, d0Try it yourself | Door error — the door or latch isn't detected as closed.Make sure nothing is caught in the door and it latches. A damaged latch needs service. | Make sure nothing is caught in the door and it latches. A damaged latch needs service. | Try it yourself |
| HC, hECall a pro | Heating error — on electric dryers often low voltage at the outlet.Have an electrician check the supply voltage; if it's fine, the heater needs a technician. | Have an electrician check the supply voltage; if it's fine, the heater needs a technician. | Call a pro |
| 9C1, 9E, 9E1Try it yourself | Voltage error — something is off with the power supplied to the dryer.Make sure the dryer is on its own circuit with no extension cord. | Make sure the dryer is on its own circuit with no extension cord. | Try it yourself |
| 3C, HC2Call a pro | Motor error (3C) or gas ignition error (HC2).Power off for 2–3 minutes and restart. If it returns, request service. | Power off for 2–3 minutes and restart. If it returns, request service. | Call a pro |
Source: Samsung US Support — dryer displays an error code. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| 21ECall a pro | Freezer fan error — usually a frozen fan from a door left open or a gasket gap, or a failed fan motor.Make sure doors close fully and gaskets seal; defrost the unit or request service. | Make sure doors close fully and gaskets seal; defrost the unit or request service. | Call a pro |
| 22E, 22CTry it yourself | Fridge fan error — often after the door was left open too long.Unplug and leave the doors open for a few hours, then restart. If it returns, request service. | Unplug and leave the doors open for a few hours, then restart. If it returns, request service. | Try it yourself |
| 88 88, 83E, 85E, 86ETry it yourself | Voltage or power error after a surge or brownout.Unplug or switch off the breaker for 60 seconds, then restore power. | Unplug or switch off the breaker for 60 seconds, then restore power. | Try it yourself |
| PC ER, PC CHTry it yourself | Communication error between components (power surge or loose door connection).Cut power, reconnect the wire harness above the door, then restore power. | Cut power, reconnect the wire harness above the door, then restore power. | Try it yourself |
| OF OF, O FFTry it yourself | Cooling Off (demo) mode — not a fault, service isn't needed.Turn off Demo mode as shown in your user manual (usually holding two buttons for 5–8 seconds). | Turn off Demo mode as shown in your user manual (usually holding two buttons for 5–8 seconds). | Try it yourself |
| 5E, 8E, 33E, 39E, 40ECall a pro | Sensor, ice maker or ice-room fan errors.Samsung lists these as codes that need a service visit. | Samsung lists these as codes that need a service visit. | Call a pro |
Source: Samsung US Support — refrigerator error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| 4C, 4ETry it yourself | Water supply error — not enough water pressure or temperature.Make sure the water supply is on and meets the manual's requirements. | Make sure the water supply is on and meets the manual's requirements. | Try it yourself |
| 5C, 5E, SC, SE, SRTry it yourself | Drain error — water isn't draining.Clean the filter and sump and check the drain hose and connections. | Clean the filter and sump and check the drain hose and connections. | Try it yourself |
| LC, LECall a pro | Leakage error — moisture detected (or a blocked reflector on Waterwall models).Fix any leaks, don't overfill detergent, check the disposer connection cap. If it persists, call for service. | Fix any leaks, don't overfill detergent, check the disposer connection cap. If it persists, call for service. | Call a pro |
| HC, HE, tECall a pro | Heater or temperature sensor error.Power cycle and run a Normal cycle with the dishwasher empty. If it comes back, call for service. | Power cycle and run a Normal cycle with the dishwasher empty. If it comes back, call for service. | Call a pro |
| OC, 0C, oECall a pro | Too much water — often linked to a drain problem.Check the drain path. If it repeats, call for service. | Check the drain path. If it repeats, call for service. | Call a pro |
| 3CCall a pro | Pump failure.Restart the dishwasher. If the error comes back, it needs service. | Restart the dishwasher. If the error comes back, it needs service. | Call a pro |
| 1E, IE (Waterwall)Try it yourself | Water isn't passing through the filter.Clean the fine filter as shown in the manual. | Clean the fine filter as shown in the manual. | Try it yourself |
| bE, 6ETry it yourself | A stuck button was detected.Press each button to free it. If it continues, call for service. | Press each button to free it. If it continues, call for service. | Try it yourself |
| PC, PE, CECall a pro | Zone Wash, half-load or control communication error.Restart the dishwasher. If the code stays, call for service. | Restart the dishwasher. If the code stays, call for service. | Call a pro |
Source: Samsung Support — common Samsung dishwasher error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| doorTry it yourself | The door isn't detected as closed.Make sure the door closes fully and the door plunger switch moves freely. | Make sure the door closes fully and the door plunger switch moves freely. | Try it yourself |
| -dE-, -dC-Try it yourself | The oven partition (Twin Mode divider) isn't installed properly.Reinstall the partition all the way in, or check that nothing presses the partition switch. | Reinstall the partition all the way in, or check that nothing presses the partition switch. | Try it yourself |
| C-24Try it yourself | Oven temperature rising faster than normal — usually a blocked rear cooktop vent.Clear anything covering the vent and let the oven cool with the door open. | Clear anything covering the vent and let the oven cool with the door open. | Try it yourself |
| C-F0Call a pro | Communication error between electronic components.Reset power to the range. If it continues, request service. | Reset power to the range. If it continues, request service. | Call a pro |
| tESt, tE5tTry it yourself | Demo mode — the oven and cooktop won't heat.Turn off Demo mode as described in your user manual. | Turn off Demo mode as described in your user manual. | Try it yourself |
Source: Samsung US Support — range or wall oven error codes. Codes vary by model — check your owner's manual.
Common Problems
Samsung Symptoms We Trace Most Carefully
These are common patterns based on how these appliances are generally built; your technician tests your unit to find which cause is actually at work before quoting a repair.
Ice maker in the fridge door frosting up or producing little ice
- Likely causes
- Frost from a door that doesn't seal fully, a weak ice maker fan or heater, a restricted filter or a slow water inlet valve
- What we check
- Door seal and alignment, ice compartment fan and heater, water pressure at the valve, filter condition and the fill tube
Refrigerator section running warm while the freezer stays cold
- Likely causes
- Frost blocking the evaporator, a stalled fan, a failed defrost part or a faulty temperature sensor
- What we check
- Evaporator frost pattern, fan operation, defrost heater and sensor readings, and airflow between compartments
Washer stopping mid-cycle with a drain or balance code
- Likely causes
- Clogged drain filter, blocked hose, failing drain pump, uneven load or worn suspension parts
- What we check
- Drain filter and hose, pump operation, level and suspension, and the pressure sensing that tells the control when the tub is empty
Dryer running but clothes stay damp
- Likely causes
- Restricted vent, failed heating element or gas ignition part, open thermal fuse or a faulty moisture sensor
- What we check
- Airflow at the exhaust, element or igniter resistance, thermal fuse and thermostat continuity, and sensor bars
Dishwasher leaving water in the tub or a film on glasses
- Likely causes
- Clogged filter, slow drain pump, kinked drain hose, low water temperature or mineral buildup on spray arms
- What we check
- Filter and sump, drain pump and hose, inlet water temperature, spray arm jets and detergent dispenser operation
Gas burner or oven slow to light, or clicking without catching
- Likely causes
- Dirty or misaligned burner cap, weak igniter, faulty spark module or an air and gas mix that needs adjusting
- What we check
- Burner cap seating, igniter draw and spark strength, gas flow and flame quality at your home's elevation
Superior Homes
How Life in Our Town Reaches Your Samsung
A few plain facts about where we live line up with how Samsung appliances here get used and worn.
Rebuilt homes and 1990s neighborhoods
Many houses in Sagamore and Original Town Superior were rebuilt after the Marshall Fire of December 30, 2021, and those kitchens often hold newer appliances with touch controls and app connections. Rock Creek, by contrast, is a master-planned 1990s neighborhood of single-family homes and townhomes, where appliances have been swapped out over the years and installation spaces can be tight. Both situations matter on a Samsung visit, because a newer unit leans heavily on its control board and sensors, while a tight townhome laundry closet or older cabinet cutout changes how we reach the parts.
Gas cooking and drying at about 5,500 feet
Superior sits at about 5,500 feet, and the thinner air at that height changes how gas burns in a range, cooktop, wall oven or dryer. A Samsung gas appliance that isn't set up correctly for that elevation can light slowly, burn with a lazy or yellow flame, or take longer to heat. We check flame quality and ignition as part of any gas appliance repair here, not only when the complaint is about the burners.
Hard water, ice makers and dishwashers
Our water comes from Carter Lake and Terminal Reservoir, and it is hard, which means minerals travel with it into your appliances. Over time that can leave scale in a Samsung ice maker's fill path, on dishwasher spray arms and heating parts, and inside washer valves. Changing the refrigerator filter on schedule and cleaning dishwasher filters helps, and when fills slow down or film appears, we check for scale before blaming a part.
Know Your Samsung
Working Knowledge We Bring to Every Samsung Visit
A few practical habits make the difference between a repair that lasts and a second trip for the same complaint.
The tag comes first
Samsung prints the model and serial number on a label, typically inside the refrigerator compartment, around the door opening of a washer or dryer, on the edge of a dishwasher tub, or behind an oven door or drawer. Two units that look the same from the front can use different boards, pumps or sensors inside. A clear photo of that tag when you book lets your technician arrive with the right information.
Touch panels, Wi-Fi and the main board
Many Samsung appliances connect to an app and run on a main control board that reads sensors and decides what each motor, valve and heater should do. That makes a board easy to blame, but boards usually react to a faulty input rather than fail on their own. We test the sensors and loads around the board before suggesting a costly control replacement.
When a code names a process, not a part
Some Samsung codes point to one component, while others only say that something took too long, such as a fill, a drain or a heat-up. In those cases the code is the start of the search, and the real fault might be a clogged hose, a weak valve or a wiring connection. We treat the code as a lead and confirm the cause with a meter.
Genuine parts, ordered by your unit
We install genuine OEM parts matched to your Samsung's model and serial number, which keeps fit and function in line with the original design. Common parts are often easy to source, while some components take longer to arrive. We tell you what is available and how long it should take before you approve the repair.
Repair or Replace?
Fixing a Samsung or Buying the Next One
The lifespan chart beside this section, from an NAHB study, shows how long each appliance type tends to last, and it is a reasonable place to begin. Age alone rarely settles the matter, though. A Samsung washer with a clogged pump or a refrigerator with a failed defrost heater is often a single-part job, and if the rest of the appliance is sound, that repair can buy years of use for far less than a replacement. Samsung repair that Superior owners can count on begins with an honest look at the whole machine, not only the part that stopped working.
Replacement deserves real thought when a refrigerator's sealed system fails late in its life, when a washer tub or drum bearing gives out, or when several parts are wearing at once. Energy use is worth a thought as well, because a refrigerator never shuts off, and a newer model might draw less electricity. Parts availability belongs in the decision as well, because a repair only makes sense if the needed component can be found. Your technician lays out the firm quote and these factors plainly, and the choice stays yours.
Typical lifespan by appliance
| Refrigerator | ~13 yrs |
|---|---|
| Washer | ~10 yrs |
| Dryer | ~13 yrs |
| Dishwasher | ~9 yrs |
| Oven | ~13–15 yrs |
| Wall Oven | ~13 yrs |
| Range & Stove | ~13–15 yrs |
| Microwave | ~9 yrs |
Source: NAHB study of home component life. Any brand; real life varies with use and care.
Google Reviews
What Our Customers Say
5.0Every review on Google is five stars.
“Nick was very knowledgeable and provided great service. He arrived on time and was very professional. I would definitely use him again for any future service.”
Marc S.July 2026 · Google “Nick was great! Professional, fair and arrived same day. Walked me through everything and with no surprises. I highly recommend him.”
Michael D.July 2026 · Google “Very great and efficient diagnosis. Even though the result will be an appliance replacement, he was very knowledgeable and able to walk me thoroughly through the problem. Fast, same day service on the weekend was incredible.”
Erin C.June 2026 · Google
Membership
PointLine Care Club
One service call is $85. For $99 a year, every service call is free.
- Free service calls all year — no $85 fee
- 1 free maintenance visit a year
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Superior Service Area
Samsung Repair Across Superior
ZIP codes 80027 and the neighboring communities we serve every week.
Managing rentals? See the Property Care Club.
Other brands in Superior
FAQ
Samsung Questions From Neighbors in 80027
Straight answers for Samsung owners in Superior.
Do you work for Samsung?
No, PointLine is independent and family-owned, and we have no connection to Samsung. We repair Samsung appliances along with many other brands, and our pricing and warranty are our own.
My Samsung display is showing a code. Should I keep using it?
Start by looking up your code in the tables on this page. If it is marked try it yourself, the suggested step may clear it; if it is marked call a pro, or it returns after a reset, stop using the appliance and book a visit.
Can you repair a Samsung with Wi-Fi or app features?
Yes, we repair connected Samsung appliances. App alerts can point us in a direction, but we still test the parts in person before naming a fault.
Do you work on built-in Samsung wall ovens and cooktops?
Yes, built-in Samsung wall ovens and cooktops are something we repair. We protect the surrounding cabinetry and counters before anything is removed or opened.
Will you use genuine Samsung parts?
Yes, we install genuine OEM parts matched to your model and serial number, and the work carries our 90-day parts and labor warranty.
How quickly can a technician reach my home?
We can often come the same day, but we can't guarantee it for any particular day. Our office is on S Rock Creek Pkwy, so the drive to most homes in town is a short one.
Do you cover all of 80027?
Yes, we serve the whole ZIP code, including the part of 80027 shared with Louisville, from our office here in Superior. The diagnostic is $85, credited toward the repair if you go ahead.
Which Samsung in your house needs attention?
Book online or call or text (720) 285-3573, and a neighbor will start with a $85 diagnostic credited toward your repair, with PointLine Care Club available at $99 a year for ongoing household coverage.
PointLine Appliance Repair is an independent repair company, not affiliated with Samsung.