Local • Family-Owned
Kenmore Repair in Boulder, CO
From a fridge that won't chill to a washer stuck mid-spin, an independent family company in Superior diagnoses your Kenmore and quotes before any work.
We repair every Kenmore appliance

- $85 DiagnosticCredited toward your repair
- 90-Day WarrantyParts & labor
- Open 24/7Same-day service often available
- Local & Family-OwnedBased in Superior
Kenmore Repair • Boulder
Honest Work on the Appliances You Use Every Day
Boulder families who need Kenmore repair can count on a short drive: our independent, family-owned shop is at 2600 S Rock Creek Pkwy #103 in Superior, just down US-36. Kenmore is one of those names that turns up in every kind of home, from the side-by-side in a campus rental to the washer and dryer tucked into the basement of an older house. These are machines people lean on without thinking about them, until the milk is lukewarm or a load of towels comes out dripping. When that happens, you want a clear answer from someone who will explain the problem in plain terms.
Getting that answer right matters more with Kenmore than with most brands. The Kenmore badge has gone on appliances built by several different outside manufacturers over the decades, so two refrigerators that look nearly identical can hide different compressors, boards and defrost designs. Guessing from the outside leads to wrong parts and repeat visits, which is why we test before we quote. Every visit begins with a $85 diagnostic that is credited toward the repair, followed by a firm price before any work starts, genuine OEM parts and a 90-day parts and labor warranty.
Kenmore Appliances
Eight Kenmore Appliances We Put Right
Whatever room it lives in, each Kenmore below gets tested at your home before we name a part or a price.
Kenmore Refrigerator
A Kenmore refrigerator that runs warm usually points to a dusty condenser, a failing evaporator fan, a defrost problem or a start relay that can't get the compressor going. We check airflow, coil temperatures and the defrost circuit before naming a part, and on models with an ice maker or dispenser we test the water valve and fill as well.
Kenmore refrigerator repair in BoulderKenmore Freezer
Upright and chest Kenmore freezers tend to give trouble at the door gasket, the defrost system on frost-free models, or the thermostat and compressor circuit. We read the frost pattern, measure cabinet temperature and make sure the condenser can shed heat in the spot where the freezer actually sits.
Kenmore freezer repair in BoulderKenmore Washer
Kenmore washers come in top-load and front-load designs with very different insides, so a no-spin or no-drain complaint can mean a lid switch, a door lock, a clogged pump or a worn drive part. We run the machine through its cycles, clear and inspect the drain path, and test the motor and controls before quoting.
Kenmore washer repair in BoulderKenmore Dryer
Gas and electric Kenmore dryers share familiar weak spots: thermal fuses, heating elements or igniters, drum belts, rollers and idler pulleys. We test the heat circuit, inspect the drive components and check exhaust airflow, since a restricted vent is behind a great many heat-related failures.
Kenmore dryer repair in BoulderKenmore Dishwasher
When a Kenmore dishwasher leaves water in the tub or sends dishes out gritty, the cause is usually a clogged filter, a tired drain pump, a sticking inlet valve or a spray arm that no longer turns freely. We check fill, wash and drain in sequence and look closely at the door seal and the floor beneath the tub for slow leaks.
Kenmore dishwasher repair in BoulderKenmore Range & Stove
Kenmore ranges come in gas, electric and dual-fuel versions, and an oven that won't heat can trace to a weak igniter, a burned-out bake element, a temperature sensor or a control fault. We confirm voltage or gas flow, compare sensor readings against real oven temperature and check the burners or elements on top too.
Kenmore range & stove repair in BoulderKenmore Cooktop
On a Kenmore cooktop, a gas burner that clicks without lighting often has a misaligned cap, a wet igniter or a failing spark module, while a cold radiant zone may have a burned element or a worn infinite switch. We test each burner or zone and the controls behind it, and we check the glass for cracks that make a zone unsafe to use.
Kenmore cooktop repair in BoulderKenmore Microwave
Countertop and over-the-range Kenmore microwaves commonly stop heating because of a door switch, a high-voltage component or a blown fuse, and keypads can wear out with years of daily presses. High-voltage parts hold a dangerous charge, so we discharge and test them safely, and on over-the-range models we also check the vent fan and light.
Kenmore microwave repair in Boulder
Common Problems
Common Kenmore Complaints, Traced to the Source
Each row lists likely causes based on how these appliances generally work, and nothing gets replaced until testing in your home confirms the fault.
Refrigerator warm, freezer still cold
- Likely causes
- Defrost heater, defrost thermostat or control failure; evaporator fan not running; frost blocking airflow between compartments
- What we check
- Frost buildup on the evaporator, fan operation, continuity through the defrost circuit
Washer won't spin or drain
- Likely causes
- Clogged drain pump or hose, faulty lid switch or door lock, worn belt or motor coupling
- What we check
- Drain path for socks and debris, switch and lock signals, motor and drive components under load
Dryer tumbles but stays cold
- Likely causes
- Blown thermal fuse, open heating element, failed gas igniter or valve coils, restricted exhaust vent
- What we check
- Heat circuit continuity, igniter and flame sensor, airflow from the drum to the outdoor hood
Dishwasher leaves standing water
- Likely causes
- Clogged filter or sump, drain pump failure, kinked drain hose, blocked air gap or disposal connection
- What we check
- Filter and sump, pump operation, hose routing and connections under the sink
Oven slow to heat or not heating
- Likely causes
- Weak hot-surface igniter, burned bake element, faulty temperature sensor, control board fault
- What we check
- Igniter current draw, element resistance, sensor readings against actual cavity temperature
Loud grinding, squealing or rattling
- Likely causes
- Worn dryer drum rollers or idler pulley, failing washer bearings, refrigerator fan motor or blade striking ice
- What we check
- Where the sound starts under load, roller and bearing wear, fan clearance and motor condition
Boulder Homes
Where This City Shows Up in Your Kenmore
A few details about the city shape what Kenmore repair in Boulder homes really calls for.
Older houses, newer appliances
Mapleton Hill is a historic district where more than half of its roughly 500 homes predate 1910, and growth limits in place since the 1970s have kept many houses across town in service rather than torn down. A Kenmore in one of these homes may sit in a kitchen or laundry corner that was never laid out for it, with a tight alcove, older wiring or a long dryer vent run. We check outlets, water connections and venting as part of the diagnosis, because an installation problem can look a lot like a failed part.
Gas burners and dryers above 5,000 feet
At an elevation above 5,000 feet, the thinner air in the city affects the way gas burns. A Kenmore gas range, cooktop or dryer that was never set up correctly for the altitude can show lazy, yellow or lifting flames, slow heating or soot on pans. We look at flame quality and burner setup on every gas appliance visit and point out anything that needs adjustment.
Glacier water, ice makers, and rentals that stay busy
Before Boulder's water reaches the line behind a Kenmore refrigerator or under a dishwasher, it has traveled from Arapahoe Glacier and Boulder Creek. Supply lines, inlet valves and filters are where ice and fill trouble usually begins, so we inspect them first. Right beside CU, University Hill is a hub of off-campus rentals, so the appliances there get used by many different people over time. Landlords and tenants alike can book a visit and get the same firm quote before any work.
Know Your Kenmore
Know-How That Makes a Kenmore Repair Stick
A few habits make a Kenmore repair go smoothly, and most of them start before a part is ever ordered.
Read the tag before anything else
The model and serial tag, usually inside the fridge door frame, around a washer lid or dryer door opening, on the edge of a dishwasher tub or behind a range drawer, tells us which design you own. Kenmore model numbers begin with a prefix that points to the company that built that unit, which steers us to the right diagram and parts list. A clear photo of the tag when you book saves time once we arrive.
Smart features and control boards
Some newer Kenmore appliances offer Wi-Fi, app controls and electronic boards that manage everything from water level to oven temperature. A board often takes the blame for trouble that really starts at a sensor, switch or loose harness, so we test those inputs before condemning the electronics. An app alert is a helpful clue, and the hands-on check confirms it.
Codes describe symptoms, not shopping lists
An error for a slow drain or an out-of-range oven sensor tells us where to start looking, not what to replace. The real fix might be a clogged hose, a pinched wire or the component itself. We follow the whole circuit before quoting, so you pay only for what actually failed.
Parts matched to your exact unit
Because Kenmore appliances come from several manufacturers, the right part is tied to your model and serial number rather than the brand name alone. We install genuine OEM parts matched to that tag. On older models, some parts can take longer to arrive or may no longer be made, and we tell you that before you commit to anything.
Repair or Replace?
Repair the Kenmore or Retire It
Age matters, but it rarely settles the question alone. The typical lifespans shown beside this section come from an NAHB study and give a broad sense of how long each appliance type lasts; a well-kept Kenmore past that range may still have a solid cabinet, drum or sealed system worth keeping, while a younger one with a cracked tub may not. A single worn part such as a belt, igniter or pump is usually a sensible fix. Because the diagnostic ends with a firm quote, you can compare the real repair cost against a new unit plus delivery and installation.
Look past the repair bill as well. An older refrigerator or freezer runs around the clock, and a newer model may use noticeably less electricity over the years ahead, which can tip the math on a borderline repair. Parts availability counts too, since a discontinued control board can turn a simple job into a long wait. If we find a repair isn't good value, we say so plainly and leave the decision with you.
Typical lifespan by appliance
| Refrigerator | ~13 yrs |
|---|---|
| Freezer | ~11 yrs |
| Washer | ~10 yrs |
| Dryer | ~13 yrs |
| Dishwasher | ~9 yrs |
| Range & Stove | ~13–15 yrs |
| Microwave | ~9 yrs |
Source: NAHB study of home component life. Any brand; real life varies with use and care.
Google Reviews
What Our Customers Say
5.0Every review on Google is five stars.
“My microwave just stopped working, I called Nick and he came the same day. My microwave was 18 years old and he fixed it in less than an hour. Highly recommend this company. Honest, respective, knowledgeable!”
Judy B.August 2026 · Google “I highly recommend PointLine for appliance repair! I called them on a Sunday about a leaking washing machine, and they were incredibly responsive right from the start. They scheduled a same-day appointment, and Nick arrived ready to help. He was highly knowledgeable, answered all my questions, and fixed the faulty valve during that single visit. To top it off, Nick followed up a week later to ensure everything was still working perfectly. I will absolutely use them again for any future repair needs!”
Joe S.October 2026 · Google “This is a small owner-operated business, which is a big bonus as pricing is much more reasonable than using the chains or PE owned companies. Nick was accommodating, and installed a new evaporator fan in my GE Cafe fridge/freezer quickly and correctly. Highly recommend.”
Aaron F.July 2026 · Google
Membership
PointLine Care Club
One service call is $85. For $99 a year, every service call is free.
- Free service calls all year — no $85 fee
- 1 free maintenance visit a year
- 10% off labor on every repair
$99/ year
One household · renews yearly · cancel anytime before renewal
Property manager or landlord? See our Property Care Club →
Boulder Service Area
Kenmore Repair Across Boulder
ZIP codes 80301, 80302, 80303, 80304, 80305, 80310 and the neighboring communities we serve every week.
Managing rentals? See the Property Care Club.
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FAQ
Straight Answers for Kenmore Owners
Straight answers for Kenmore owners in Boulder.
Do you work for Kenmore?
No, PointLine is an independent, family-owned company with no tie to Kenmore. We repair the brand's appliances alongside many others.
My Kenmore display shows a code. Should I call?
Check the code tables on this page first, since some codes clear with a simple step like closing the door or cleaning a filter. If the code comes back or is marked for a pro, book a visit and share the code and model number.
Can you fix a built-in or Wi-Fi Kenmore?
Yes, we repair built-in dishwashers, over-the-range microwaves, cooktops and connected models. We test controls and sensors directly rather than relying only on app alerts.
Will my Kenmore get genuine parts?
Yes, the parts we put in are genuine OEM, matched to your model and serial number. If a part is discontinued, we explain your options before any work begins.
How soon can you get to my house?
We can often get to you the same day, though we can't guarantee it. Booking online or calling or texting (720) 285-3573 early in the day gives a better chance.
Which Boulder ZIP codes do you serve?
All of them: 80301, 80302, 80303, 80304, 80305 and 80310, plus neighbors such as Louisville, Lafayette and Longmont.
What does the first visit cost?
The diagnostic is $85, and it's credited toward the repair if you go ahead. You get a firm quote first, and the work carries a 90-day parts and labor warranty.
Which Kenmore needs a hand today?
Text or call (720) 285-3573, or book online, and we'll start with a $85 diagnostic credited toward your repair; households wanting ongoing coverage can join the PointLine Care Club for $99 a year.
PointLine Appliance Repair is an independent repair company, not affiliated with Kenmore.