Local • Family-Owned
GE Repair in Boulder, CO
Independent, family-run repair for GE, GE Profile and Café appliances, from our Superior office just down US-36, with a firm quote before work.
We repair every GE appliance
- $85 DiagnosticCredited toward your repair
- 90-Day WarrantyParts & labor
- Open 24/7Same-day service often available
- Local & Family-OwnedBased in Superior
GE Repair • Boulder
Honest Fixes for GE Kitchens and Laundry Rooms Up the Road
Boulder homeowners who need GE repair without a long highway drive can count on PointLine, which works out of a single office at 2600 S Rock Creek Pkwy #103 in Superior, just a short trip along US-36. We are an independent, family-owned company, and we repair GE appliances along with the GE Profile and Café lines that share much of the same engineering. Monogram, the luxury line, has its own page. The fridge might sit in a remodeled kitchen or the washer in a rental's basement, but the approach stays the same: watch what the appliance is doing, test it properly and explain what we find in plain words.
GE appliances lean heavily on sensors, control boards and self-diagnostics, which is a gift and a trap at the same time. A code or a symptom can be produced by several different parts, and swapping the most expensive one on a hunch wastes your money and our credibility. Your technician checks voltages, resistance readings and the sequence the machine is trying to run before naming a part. You then get a firm quote, nothing is replaced until you agree, and the $85 diagnostic visit counts toward the repair if you go ahead.
GE Appliances
Every GE Appliance in the House, Covered
These are the twelve GE appliance types we service, and the same care extends to the GE Profile and Café versions of each.
GE Refrigerator
A GE refrigerator that runs warm, frosts over or clicks without cooling usually has trouble in the defrost system, an evaporator or condenser fan, a thermistor or the control board. We check airflow between the compartments, test the defrost heater and sensors, and confirm the compressor is starting before quoting anything.
GE refrigerator repair in BoulderGE Freezer
Freezers that lose temperature, build heavy frost or run without a break often trace to a worn door gasket, a failed fan or a defrost fault. We inspect the seal, measure actual temperatures and test the parts that keep the cold steady.
GE freezer repair in BoulderGE Ice Maker
When a GE ice maker stops producing, turns out small or hollow cubes, or drips, the cause may be a frozen fill tube, a weak water valve, a clogged filter or the ice maker module itself. We check pressure at the valve, freezer temperature and the module's harvest cycle before deciding what to replace.
GE ice maker repair in BoulderGE Washer
GE washers that won't drain, spin or finish a cycle often point to a blocked pump, a lid or door lock fault, a worn drive component or a sensor reading out of range. We run the machine's test modes, inspect the pump and hoses, and check the lock and motor circuits.
GE washer repair in BoulderGE Dryer
A GE dryer that tumbles without heat, takes forever or squeals usually has a failed heating element or gas igniter, a blown thermal fuse, a restricted vent or tired rollers and belt. We test the heat circuit, measure exhaust airflow and look over the drum support parts.
GE dryer repair in BoulderGE Dishwasher
Standing water, cloudy glasses, leaks and stalled cycles are the familiar GE dishwasher complaints, and they often come from a clogged filter or drain pump, a fill valve, a door seal or a temperature sensor. We check fill, drain, heating and spray arm rotation before quoting.
GE dishwasher repair in BoulderGE Oven
GE ovens that heat slowly, bake off temperature or stay cold commonly have a weak gas igniter, a failed bake or broil element, or a faulty temperature sensor. We measure the sensor, test ignition or element draw, and check the control and door lock when self-clean is involved.
GE oven repair in BoulderGE Wall Oven
Wall ovens add cooling fans, lock motors and, in double units, shared controls, so a fault in one cavity can affect the other. We test each oven on its own, check the cooling fan and lock, and ease the unit out of the cabinet carefully when access requires it.
GE wall oven repair in BoulderGE Range & Stove
On a GE gas or electric range, trouble can sit on the cooktop, inside the oven or in the controls that tie them together. We check burners, igniters, spark modules, elements, switches and the oven circuit, then give one quote for what the range actually needs.
GE range & stove repair in BoulderGE Cooktop
Gas cooktops that click without lighting, glass radiant tops with dead zones and induction surfaces that ignore a pan each fail in their own way. Depending on the type, we test igniters and valves, elements and switches, or the induction power and control boards.
GE cooktop repair in BoulderGE Microwave
A GE microwave that runs but won't heat, has an unresponsive keypad or keeps tripping its door switches calls for careful hands, because high-voltage parts can hold a charge. We test the door switches, the magnetron circuit and the touch controls safely, and check the vent fan and light on over-the-range models.
GE microwave repair in BoulderGE Range Hood
Range hoods that won't start, stick on one speed or leave smoke hanging usually have a motor, switch or control fault, or a filter and duct that can no longer move air. We test the fan motor and controls, check the lights and follow the airflow path to the outdoor cap.
GE range hood repair in Boulder
Error Codes
What Your GE's Display Is Trying to Say
The tables below come from GE Appliances' own support pages and cover refrigerators, washers, dishwashers and ovens. Codes labeled as safe to try on your own typically come down to a reset, a freshly cleaned filter, or a door that didn't fully latch. Codes labeled for a pro usually signal a part or wiring problem that has to be tested with the right tools.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| FFCall a pro | Freezer temperature is rising too high — check frozen food for thawing.Make sure the freezer door seals and nothing blocks the vents. If the temperature keeps rising, call for service. | Make sure the freezer door seals and nothing blocks the vents. If the temperature keeps rising, call for service. | Call a pro |
| dECall a pro | The defrost system hasn't worked properly in the last 24 hours.Unplug for a minute or two to reset. If dE returns, the defrost system needs a technician. | Unplug for a minute or two to reset. If dE returns, the defrost system needs a technician. | Call a pro |
| CCTry it yourself | The refrigerator temperature is incorrect.Check the temperature controls and set them again. | Check the temperature controls and set them again. | Try it yourself |
| CICall a pro | Check the ice maker for proper operation.Make sure the ice maker is on and the water supply is open. If it still won't work, call for service. | Make sure the ice maker is on and the water supply is open. If it still won't work, call for service. | Call a pro |
| PFTry it yourself | Power to the refrigerator was interrupted.Check food temperatures; the code clears once power is stable. | Check food temperatures; the code clears once power is stable. | Try it yourself |
| DETry it yourself | Demo mode — lights work but cooling is off.Unplug for a minute or two, then plug back in. If DE stays, contact GE with your model number. | Unplug for a minute or two, then plug back in. If DE stays, contact GE with your model number. | Try it yourself |
| tC, tFTry it yourself | Not errors — TurboCool or TurboFreeze is on.Nothing to fix; the code goes away when the feature ends. | Nothing to fix; the code goes away when the feature ends. | Try it yourself |
Source: GE Appliances — refrigerator error, fault or function codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| dE, E2Try it yourself | The lid was opened, so the washer paused.Close the lid and restart the cycle. | Close the lid and restart the cycle. | Try it yourself |
| PoTry it yourself | The washer has taken too long to drain (2015 and newer top loaders) — there may be a clog.Make sure the drain hose isn't kinked or clogged. | Make sure the drain hose isn't kinked or clogged. | Try it yourself |
Source: GE Appliances — washer FAQ. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| C1, FTD, F56Try it yourself | The dishwasher isn't draining (pump-out taking too long).Clean the air gap, check the drain hose and run the disposer. | Clean the air gap, check the drain hose and run the disposer. | Try it yourself |
| C3Call a pro | The dishwasher won't drain.Turn the breaker off for about 30 seconds and reset. If it persists, call for service. | Turn the breaker off for about 30 seconds and reset. If it persists, call for service. | Call a pro |
| C4Try it yourself | Filled twice after a power failure — stuck float switch or clogged drain or sump.Tap the float cover (front left of the tub floor) and clear the sump of debris. | Tap the float cover (front left of the tub floor) and clear the sump of debris. | Try it yourself |
| C6Try it yourself | Incoming water is too cold.GE wants at least 120°F — run the kitchen tap before starting and check the water heater setting. | GE wants at least 120°F — run the kitchen tap before starting and check the water heater setting. | Try it yourself |
| C7Call a pro | The water temperature sensor circuit isn't working.Reset at the breaker for 30 seconds. If it returns, call for service. | Reset at the breaker for 30 seconds. If it returns, call for service. | Call a pro |
| C8Try it yourself | The detergent cup is blocked from opening.Move the item blocking it, close the door and wait 30 seconds. | Move the item blocking it, close the door and wait 30 seconds. | Try it yourself |
| H2OTry it yourself | Low water.Check that the inlet hose isn't kinked. If it only shows on 1-Hour Wash, schedule service. | Check that the inlet hose isn't kinked. If it only shows on 1-Hour Wash, schedule service. | Try it yourself |
| LEAK DETECTED, 999Call a pro | A possible leak was detected.The cycle is cancelled — call for service. | The cycle is cancelled — call for service. | Call a pro |
| PrSCall a pro | The pressure sensor is sending an invalid signal.Most likely a harness or sensor issue — service is recommended. | Most likely a harness or sensor issue — service is recommended. | Call a pro |
Source: GE Appliances — dishwasher error, fault or function codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| F1Call a pro | A problem with the keypanel — often the keypanel needs replacing.Turning the breaker off for a minute or two may clear it; if not, schedule service. | Turning the breaker off for a minute or two may clear it; if not, schedule service. | Call a pro |
| F2, F20Call a pro | The oven temperature exceeded a preset limit.Turn the breaker off for a minute or two; if the code returns, it needs service. | Turn the breaker off for a minute or two; if the code returns, it needs service. | Call a pro |
| F3Call a pro | The oven temperature sensor needs to be replaced.Needs a technician. | Needs a technician. | Call a pro |
| F9Call a pro | A component in the door lock circuit has failed.Needs a technician. | Needs a technician. | Call a pro |
Source: GE Appliances — range & wall oven error codes. Codes vary by model — check your owner's manual.
Common Problems
GE Symptoms Worth Paying Attention To
The patterns below turn up across many GE appliances, and testing on your own unit settles the actual fault before any part is ordered.
Freezer cold, fresh-food side warm
- Likely causes
- Defrost heater or sensor failure, an iced-over evaporator, a stalled evaporator fan or a stuck air damper
- What we check
- Frost pattern on the evaporator, fan operation, defrost components and thermistor readings
Washer stops mid-cycle with water left in the tub
- Likely causes
- Clogged drain pump or hose, a sock or coin lodged in the pump, or a lid or door lock fault
- What we check
- Pump inlet and filter area, the drain hose route, and pump and lock circuit tests
Dishwasher leaves dishes wet or cloudy
- Likely causes
- Empty rinse aid, a heating element or temperature sensor fault, or a clogged filter and spray arms
- What we check
- Heater function, water temperature, filter condition and spray arm movement
Gas oven slow to heat or won't light
- Likely causes
- A weak igniter that no longer draws enough current to open the gas valve, or a valve fault
- What we check
- Igniter amperage, valve operation and the gas setup
Dryer runs but the clothes stay damp
- Likely causes
- Thermal fuse, element or igniter failure, a cycling thermostat, or a vent restricted with lint
- What we check
- Continuity through the heat circuit and airflow at the exterior hood
Display dark or buttons ignored
- Likely causes
- Tripped breaker or GFCI, a failed control board, a loose ribbon cable or a worn touch panel
- What we check
- Supply voltage, board outputs, connectors and keypad response
Boulder Homes
Boulder Homes and the GE Appliances Inside Them
A few documented features of the city bear directly on how GE appliances get installed, used and repaired.
Older houses, newer kitchens
Mapleton Hill is a historic district full of Victorian and Craftsman houses, more than half of them built before 1910. Add the strict growth limits in place since the 1970s, and many homes across town have been updated room by room rather than torn down. A new GE range or French-door refrigerator may end up in a kitchen never planned for it, with snug cabinet openings, older wiring or a gas line added later. We look at the connections as well as the appliance, and we slide built-ins out carefully so floors and trim come through the visit unmarked.
Cooking and drying with gas above 5,000 feet
The city sits over 5,000 feet up, and thinner air changes how gas burns in ranges, ovens, cooktops and dryers. Flames that look lazy or yellow, long preheats and a dryer that seems short on heat can come from setup rather than a failed part. Your technician checks flame, ignition and the gas configuration against the manufacturer's installation guidance before recommending anything. That way you pay for a part only when a part is actually the problem.
Glacier water, ice makers and rentals
Water here comes from Arapahoe Glacier and Boulder Creek, and inside a GE refrigerator it passes through a filter, a valve and a fill tube before it ever becomes ice. A filter left past its change date, a kinked supply line or a sticky valve can each slow ice and water to a trickle, and dishwashers depend on that same steady supply to fill properly. Around University Hill, where off-campus rentals are common, appliances pass from tenant to tenant, so owners benefit from a written diagnosis and quote they can keep on file.
Know Your GE
How We Approach a GE Repair
Four practical habits shape every GE repair visit Boulder homeowners book with us, whether the trouble is a jammed ice tray or a range that won't light.
Start with the tag
GE places the model and serial label in different spots by appliance: on the wall or ceiling inside a refrigerator, along the door edge or tub frame of a dishwasher, around the oven frame behind the door or storage drawer, under the lid or on the door rim of a washer, and inside the door opening of a dryer. A clear photo of that label lets us match parts to your exact unit, since appliances that look identical can use different boards and components. Send it when you book and the visit tends to move faster.
Connected features and control boards
Many newer GE, Profile and Café appliances connect to Wi-Fi and rely on a main board to run the cycle, read sensors and report faults. A dark display might be a power supply issue, a loose harness or a damaged keypad as easily as a dead board. Because boards are among the costlier parts, we test what goes in and what comes out before recommending one.
Codes that describe a process
Certain GE codes name one component, but others simply report that something took too long or never happened, like water arriving slowly or an oven missing its target temperature. A message like that is a starting point for tracing the whole path, from the supply valve or drain line to the sensor that reported it. Following the system end to end keeps us from replacing a healthy part that was only the messenger.
Genuine parts and straight answers on timing
Each repair is done with genuine OEM parts that we match to your model and serial number. Common GE parts are often easy to source, while parts for older or less common models may need to be ordered, and we tell you that before you approve the work. The finished job carries our 90-day parts and labor warranty.
Repair or Replace?
Weighing a Fix Against a New GE
The NAHB lifespan ranges shown beside this section give a useful starting point, but they describe averages, not the machine in your kitchen. A GE that has been cleaned and cared for can outlast its category, while one that has worked hard in a busy rental may wear sooner. When a single part has failed, such as an igniter, a drain pump, a sensor or a valve, the repair is usually quick, and the rest of the appliance keeps its value. Your technician will tell you what failed, what it costs to fix and whether anything else looks close to the end.
A new appliance deserves real thought when a sealed system has failed on an older refrigerator, a washer tub or bearing has given out, several faults show up at once, or the needed parts are no longer made. Energy matters too, since an older refrigerator or freezer running around the clock may use noticeably more power than a current model. We put the repair price next to what a replacement would involve and let you decide with clear numbers. If you choose not to repair, you still leave the visit knowing exactly what went wrong.
Typical lifespan by appliance
| Refrigerator | ~13 yrs |
|---|---|
| Freezer | ~11 yrs |
| Washer | ~10 yrs |
| Dryer | ~13 yrs |
| Dishwasher | ~9 yrs |
| Oven | ~13–15 yrs |
| Wall Oven | ~13 yrs |
| Range & Stove | ~13–15 yrs |
| Microwave | ~9 yrs |
Source: NAHB study of home component life. Any brand; real life varies with use and care.
Google Reviews
What GE Owners Say
5.0Every review on Google is five stars.
“We had PointLine Appliance Repair diagnose and repair our 3-year old GE Washing Machine that had ceased to complete the spin dry cycle. Nick was polite and professional. He correctly identified the electronic part that needed to be replaced. He replaced the part and the washing machine now runs like new again. We highly recommend PointLine Dominance Repair!”
Lorin C.October 2026 · Google “I had my GE washing machine repaired and I am so very grateful for your service. It was a far more complicated repair than originally thought, but I cannot stress enough how much I appreciated the openness and honesty. Everything was handled with kindness and tact. I highly recommend this company for all of your appliance repair needs!”
John H.August 2026 · Google “This is a small owner-operated business, which is a big bonus as pricing is much more reasonable than using the chains or PE owned companies. Nick was accommodating, and installed a new evaporator fan in my GE Cafe fridge/freezer quickly and correctly. Highly recommend.”
Aaron F.July 2026 · Google
Membership
PointLine Care Club
One service call is $85. For $99 a year, every service call is free.
- Free service calls all year — no $85 fee
- 1 free maintenance visit a year
- 10% off labor on every repair
$99/ year
One household · renews yearly · cancel anytime before renewal
Property manager or landlord? See our Property Care Club →
Boulder Service Area
GE Repair Across Boulder
ZIP codes 80301, 80302, 80303, 80304, 80305, 80310 and the neighboring communities we serve every week.
Managing rentals? See the Property Care Club.
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FAQ
GE Questions From Local Owners
Straight answers for GE owners in Boulder.
Is PointLine affiliated with GE Appliances?
No, we're an independent, family-owned repair company and have no ties to GE. We repair GE, GE Profile and Café appliances and install genuine OEM parts.
My GE display shows a code. Should I call right away?
Not always, so check the code tables on this page first. Some codes clear with a reset or a simple fix, while others mean a part or wiring needs testing.
Do you work on built-in GE wall ovens and Café appliances?
Yes, we repair built-in GE wall ovens, cooktops and Café models. When a unit has to come out of the cabinet, we protect the surrounding woodwork and counters.
My GE app sent an alert. Can you still repair a connected model?
Yes, connected models are repaired like any other. The alert is a helpful clue, and we confirm the cause with hands-on testing.
How quickly can a technician get here?
Same-day visits are often available, though we can't guarantee one. Book online or call or text (720) 285-3573 and we'll offer the earliest opening.
Which ZIP codes in Boulder do you serve?
We cover every one of them: 80301, 80302, 80303, 80304, 80305 and 80310.
What does the visit cost, and is there a warranty?
The diagnostic is $85 and is credited toward the repair if you go ahead, and repairs carry a 90-day parts and labor warranty. Households that want ongoing coverage can join the PointLine Care Club for $99 a year.
Which GE appliance needs a second look today?
Call or text (720) 285-3573 or book online, and a technician from our Superior office will diagnose it, quote it firmly and fix it with genuine parts.
PointLine Appliance Repair is an independent repair company, not affiliated with GE.