Local • Family-Owned
LG Repair in Louisville, CO
A family company next door in Superior tests your LG where it stands, names the failed part and gives a firm price before work begins.
We repair every LG appliance
- $85 DiagnosticCredited toward your repair
- 90-Day WarrantyParts & labor
- Open 24/7Same-day service often available
- Local & Family-OwnedBased in Superior
LG Repair • Louisville
A Close Neighbor for the LG in Your Kitchen
Louisville homeowners who need LG repair can schedule directly with PointLine, a family business operating from one office at 2600 S Rock Creek Pkwy #103 in Superior, just across the town line. We are independent, insured and small enough that the person who answers your call cares how the visit goes. Our technicians repair LG refrigerators, ice makers, washers, dryers, dishwashers, ovens, wall ovens, ranges, cooktops and microwaves. You pay a $85 diagnostic that is credited toward the repair, you approve a firm quote before any work starts, and the finished job carries a 90-day parts and labor warranty.
LG appliances fill a lot of kitchens and laundry rooms here, from brand-new suites in homes rebuilt after the Marshall Fire to a front-loader humming away in an older house near the historic downtown. They are packed with sensors, electronic controls and self-monitoring features, which makes them capable and occasionally confusing. A display may flag a drain problem when the pump is fine and the hose is kinked, or a fridge may run warm because of a frozen coil rather than a failing compressor. Testing the actual parts before ordering anything is how you avoid paying for a guess.
LG Appliances
Every LG Appliance We Put Back in Service
Here is what tends to go wrong on each type of LG appliance and where your technician starts testing.
LG Refrigerator
LG refrigerators usually come to us running warm, frosting up, leaking onto the floor or making new noises from the back. We check the evaporator and condenser fans, defrost heater and sensors, door seals, temperature readings in both sections and the compressor's start and run behavior before naming a cause.
LG refrigerator repair in LouisvilleLG Ice Maker
An LG ice maker that stops producing, makes hollow or small cubes, or jams the dispenser can trace back to water supply, freezer temperature or the ice maker assembly itself. We test flow at the inlet valve, look for a frozen fill tube, check the filter and confirm the ice compartment is cold enough to freeze quickly.
LG ice maker repair in LouisvilleLG Washer
LG front-loaders and top-loaders tend to stop mid-cycle, leave water in the drum, shake hard on spin or leak at the door. We open the drain pump filter, test the pump and door lock, inspect the gasket and hoses, and check the drum and suspension for worn parts.
LG washer repair in LouisvilleLG Dryer
When an LG dryer tumbles but stays cool, takes two cycles to finish or stops partway through, heat and airflow are the first suspects. We test the heating element or gas ignition parts, thermal fuses and thermostats, moisture sensors and the exhaust path out to the hood.
LG dryer repair in LouisvilleLG Dishwasher
LG dishwashers can leave dishes gritty, hold dirty water, leak from the door or stop with a code on the panel. We pull and inspect the filter, clear the sump, check the spray arms, measure the fill and test the drain and circulation pumps under load.
LG dishwasher repair in LouisvilleLG Oven
An LG oven that preheats slowly, bakes unevenly or stops heating partway through a recipe usually points to an element, igniter, sensor or control relay. Each component in the heating circuit gets measured, and we compare the real cavity temperature with the setting and inspect the door gasket for lost heat.
LG oven repair in LouisvilleLG Wall Oven
LG wall ovens share most of their heating parts with ranges, but they sit inside cabinetry and depend on cooling fans to protect the electronics. We test the elements, sensor and fan, check the latch and controls, and handle removal carefully when the unit has to come forward out of its opening.
LG wall oven repair in LouisvilleLG Range & Stove
LG ranges bring together a cooktop and an oven, so one call might cover a burner that won't light and an oven that won't hold temperature. We test igniters, spark modules, elements, infinite switches and sensors, and on gas models we watch the flame for color and stability.
LG range & stove repair in LouisvilleLG Cooktop
LG cooktops show trouble as a zone that stays cold, a burner that clicks without lighting, or a touch control that ignores your finger. We test the element or induction circuit, the spark switches and module on gas units, and the touch panel and its wiring.
LG cooktop repair in LouisvilleLG Microwave
LG microwaves, including over-the-range models, stop heating, spark inside, lose the turntable or run a fan that won't shut off. We test the door switches, magnetron and high-voltage parts with proper safety steps, and check the vent fan, light and mounting on units above the range.
LG microwave repair in Louisville
Error Codes
Looking Up an LG Code Before You Book
The tables below reproduce error codes from LG's own support pages for washers, dryers, refrigerators and dishwashers, so each meaning is the manufacturer's wording rather than ours. Codes labeled safe to try yourself generally call for something easy, like cleaning a filter, checking a hose or restarting a cycle, whereas codes labeled for a pro involve parts or wiring that a technician should test.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| OE (E03, E21)Try it yourself | Drain error — the washer can't drain the wash water.Straighten or clear the drain hose and clean the drain pump filter, then run a spin. | Straighten or clear the drain hose and clean the drain pump filter, then run a spin. | Try it yourself |
| IE (E02, E10)Try it yourself | Water inlet error — the tub didn't fill in time.Make sure the faucet is on, the hose is connected and not bent, and clean the inlet filter. | Make sure the faucet is on, the hose is connected and not bent, and clean the inlet filter. | Try it yourself |
| UETry it yourself | Unbalanced load.Redistribute the laundry, keep the drum about 2/3 full, and level the washer. | Redistribute the laundry, keep the drum about 2/3 full, and level the washer. | Try it yourself |
| dE (dE1, dE2, E01, E30)Try it yourself | Door error — the door couldn't lock.Close the door firmly and do a simple reset. If it keeps happening, the lock needs service. | Close the door firmly and do a simple reset. If it keeps happening, the lock needs service. | Try it yourself |
| LECall a pro | The tub fails to spin — the motor can't run properly (overload or an object in the tub).Reduce the load and remove any foreign object. If it keeps appearing, call for service. | Reduce the load and remove any foreign object. If it keeps appearing, call for service. | Call a pro |
| FE (E04, E12)Call a pro | Overfill — too much water in the drum.Unplug for a minute and restart. If FE persists, the unit needs inspection. | Unplug for a minute and restart. If FE persists, the unit needs inspection. | Call a pro |
| PE (E33)Call a pro | Water level sensor malfunction.Unplug briefly and restart. If it persists, the sensor needs repair. | Unplug briefly and restart. If it persists, the sensor needs repair. | Call a pro |
| tECall a pro | Heating error, usually a faulty thermistor (temperature sensor).Unplug briefly and restart the cycle. A repeat code means a sensor or heater fault. | Unplug briefly and restart the cycle. A repeat code means a sensor or heater fault. | Call a pro |
Source: LG US Help Library — front load washer error code list. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| d80, d90, d95Try it yourself | Airflow is restricted between the dryer and the outside exhaust.Clean the lint tray, check the duct for kinks or crushing and make sure the outside flapper opens. A full duct may need a vent cleaning. | Clean the lint tray, check the duct for kinks or crushing and make sure the outside flapper opens. A full duct may need a vent cleaning. | Try it yourself |
| tE1–tE6Call a pro | A problem with the dryer's thermistor (temperature sensor).Cut power, hold Start/Pause for 5 seconds, restore power. If tE returns, it needs repair. | Cut power, hold Start/Pause for 5 seconds, restore power. If tE returns, it needs repair. | Call a pro |
| HSTry it yourself | Humidity sensor error — the dryer may run 2½ hours and seem not to dry.Clean the sensor bars below the lint filter and let them dry. | Clean the sensor bars below the lint filter and let them dry. | Try it yourself |
| nPTry it yourself | No current detected at the heater — usually home wiring.Check the 240V cord and reset the dryer's breaker for at least 10 seconds. | Check the 240V cord and reset the dryer's breaker for at least 10 seconds. | Try it yourself |
| PSCall a pro | Improper voltage on the power cord (wires may be reversed at the terminal block).Have the cord installation checked against the installation guide. | Have the cord installation checked against the installation guide. | Call a pro |
Source: LG US Help Library — dryer error code list. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| FF (Er FF)Call a pro | Freezer fan fault — the fan that circulates cold air in the freezer isn't working, often blocked by ice.Defrost: unplug the unit with the doors open, then restart. If it comes back, it needs service. | Defrost: unplug the unit with the doors open, then restart. If it comes back, it needs service. | Call a pro |
| IFCall a pro | Ice maker fan error — the fan moving cold air to the ice maker is blocked or failing.Request service if it persists. | Request service if it persists. | Call a pro |
| dHCall a pro | Defrost problem — the defrost sensor didn't warm up as expected.This points to the defrost system and needs a technician. | This points to the defrost system and needs a technician. | Call a pro |
| FSCall a pro | Freezer temperature sensor fault — performance drops.Needs a technician to test the sensor. | Needs a technician to test the sensor. | Call a pro |
| CFCall a pro | Condenser fan motor error — no signal from the fan that cools the condenser.Needs a technician; the compressor overworks if the fan is blocked. | Needs a technician; the compressor overworks if the fan is blocked. | Call a pro |
Source: LG US Help Library — refrigerator digital and analog error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| IETry it yourself | Water inlet error — no water reaching the tub.Check that the water valve is open and the supply hose isn't bent. | Check that the water valve is open and the supply hose isn't bent. | Try it yourself |
| OETry it yourself | Water outlet error — the tub isn't draining fully.Clean the filter and check that the drain hose isn't pressed or bent. | Clean the filter and check that the drain hose isn't pressed or bent. | Try it yourself |
| bETry it yourself | Bubble error — oversudsing from dish soap or too much detergent.Use only dishwasher detergent, never hand dish soap. | Use only dishwasher detergent, never hand dish soap. | Try it yourself |
| AE, FECall a pro | Leak or overfill detected.Load big plates and pots upside down and use dishwasher detergent. If the unit isn't level or it persists, request service. | Load big plates and pots upside down and use dishwasher detergent. If the unit isn't level or it persists, request service. | Call a pro |
| HECall a pro | Heater error — the water isn't being heated.LG says this needs a service technician. | LG says this needs a service technician. | Call a pro |
| LECall a pro | The cleaning motor isn't working normally.LG says this needs a service technician. | LG says this needs a service technician. | Call a pro |
Source: LG US Help Library — dishwasher guide to error codes. Codes vary by model — check your owner's manual.
Common Problems
Six LG Symptoms and the Suspects Behind Them
Each complaint below has more than one possible source, so treat these as a starting list; your technician tests your own appliance to confirm the real cause before you hear a price.
Fresh-food section running warm while the freezer stays cold
- Likely causes
- Evaporator blocked with frost because of a defrost fault, an evaporator fan that has stopped, a stuck air damper or a sensor that reads weakly
- What we check
- We study the frost pattern on the coil, test the defrost heater and sensor, run the fan and observe how the damper reacts.
Washer completes its cycle with water left in the drum
- Likely causes
- Clogged drain pump filter, failed drain pump, kinked or blocked drain hose, a door lock that won't report closed
- What we check
- We open the filter, put the pump under load to test it, follow the hose to the standpipe and make sure the lock signal gets to the control board.
Dryer runs but clothes stay damp
- Likely causes
- Restricted exhaust vent, open thermal fuse, failed heating element or gas igniter, dirty moisture sensor bars
- What we check
- We measure airflow at the outside hood, test each fuse and thermostat, check the element or ignition sequence and clean and test the sensor.
Ice maker slows down or stops
- Likely causes
- Frozen fill tube, weak water inlet valve, clogged filter, low supply pressure or a freezer that runs too warm
- What we check
- We check water flow at the valve, inspect the filter and fill tube, test the ice maker assembly and verify the freezer temperature.
Dishwasher leaves a film or food on dishes
- Likely causes
- Packed filter, blocked spray arm openings, low fill from a tired inlet valve, a weak circulation pump, a heater not warming the water
- What we check
- We pull the filter, clear the spray arms, measure the fill and water temperature and test the circulation pump and heater.
Gas burner clicks but won't stay lit
- Likely causes
- Wet or dirty igniter, burner cap that isn't seated correctly, clogged ports, a stuck spark switch or a spark module that is failing
- What we check
- We clean and reseat the cap, clear the ports, test each switch so only the selected burner sparks and check what the module puts out.
Louisville Homes
Where Louisville Homes Meet an LG
A few plain facts about this town shape how LG appliances here are installed, used and repaired.
Rebuilt kitchens with brand-new appliances
In December 2021, the Marshall Fire destroyed 553 homes in Louisville and damaged 45 more, and many of those houses have since been rebuilt with brand-new appliances. A new LG can still fail early from an installation detail, like a drain hose pushed too far into the standpipe, a kinked water line behind the fridge or a dryer vent crushed when the machine was slid into place. Fresh plumbing can also send bits of debris to an inlet valve screen in the first months of use. If your appliance is new, check whether manufacturer coverage still applies before booking, and we will tell you plainly if that is the better route.
Older houses around the historic downtown
Historic Downtown Louisville, home to Steinbaugh Pavilion, is surrounded by houses that predate today's appliance sizes and hookups. A modern LG washer, dryer or French-door refrigerator in an older kitchen or laundry space may sit tight against walls, share an outlet or rely on older vent and drain runs. Those details affect airflow, drainage and how easily a unit comes out for service. Your technician looks at the space around the appliance as part of the diagnosis, not just the machine itself.
Gas cooking and drying at 5,401 feet
Louisville sits at 5,401 feet, where the thinner air changes the way gas burns. To give a clean, steady flame and the heat you expect, an LG gas range, cooktop, oven or dryer has to be set up correctly for the elevation. A flame that lifts, burns yellow or struggles to stay lit can come from setup as much as from a failing part. We check the flame and the ignition sequence before replacing anything.
Know Your LG
Working Knowledge That Keeps an LG Fixed
When Louisville families book LG repair with us, every visit follows the same four habits, and each one is aimed at getting the diagnosis right the first time.
The rating tag comes first
LG places the model and serial tag in different spots depending on the appliance, such as a side wall inside the refrigerator, the door opening of a washer or dryer, the edge of a dishwasher door or tub, or behind an oven door or drawer. That full number matters because LG can change internal parts while the outside looks the same. Sending a photo of the tag when you book helps your technician show up with the right information.
Wi-Fi features ride on a main control board
Many LG appliances connect to LG's app and send alerts to your phone, and nearly all of them route motors, valves and heaters through a main control board. An app alert tells us what the machine noticed, which is useful, but it does not prove which part failed. We test the sensors and components the board is reading before deciding the board itself is at fault, since boards are among the costlier parts to replace.
A code usually names a process, not a part
A lot of LG codes simply report that something took too long or didn't happen at all, like water filling slowly, a drain cycle running long or a heater failing to reach its target. A slow-fill code might mean a bad valve, but it can also mean a closed shutoff or a clogged screen. We treat the code as the place to start testing, not as a parts order.
Genuine parts, ordered by number
We install genuine OEM parts matched to your model and serial number, so the fit and the electrical readings match the original design. Some LG parts are stocked widely, while others take time to arrive, and we tell you honestly what to expect before you approve the work. Every repair carries our 90-day parts and labor warranty.
Repair or Replace?
Repairing Your LG Versus Replacing It
The lifespan chart beside this section, drawn from an NAHB study, shows how long each type of appliance tends to last, and it gives the decision a reasonable frame. Age is only part of it, though. A single failed part on an LG that is otherwise solid, like a drain pump, door lock, fan motor, igniter or sensor, is usually worth fixing, and the firm quote lets you compare that cost against a new machine before you commit. If you are leaning toward repair, the $85 diagnostic is credited toward the work.
Replacement is worth a closer look when an older refrigerator needs sealed-system work, when a washer's drum bearings wear out late in its life, or when a main board fails on top of other wear. Energy use counts in the math too, because a refrigerator runs around the clock and a newer model may draw less electricity. Parts availability matters as well, because a needed part that is slow to find can stretch the wait. Your technician will walk you through the options plainly and leave the decision to you.
Typical lifespan by appliance
| Refrigerator | ~13 yrs |
|---|---|
| Washer | ~10 yrs |
| Dryer | ~13 yrs |
| Dishwasher | ~9 yrs |
| Oven | ~13–15 yrs |
| Wall Oven | ~13 yrs |
| Range & Stove | ~13–15 yrs |
| Microwave | ~9 yrs |
Source: NAHB study of home component life. Any brand; real life varies with use and care.
Google Reviews
What Our Customers Say
5.0Every review on Google is five stars.
“Super knowledgeable, showed up with everything he needed, and had the repair done quickly. Professional, friendly, and just great to work with. We’ll absolutely reach out again if we ever need appliance service. Thanks again!”
Joseph M.September 2026 · Google “Great experience from start to finish. He repaired my older washer and dryer with skill and care, and I really appreciated how well he communicated throughout the process. He was always on time, professional, and easy to work with. I would definitely recommend his services to anyone needing appliance repairs.”
Robyn S.May 2026 · Google “I had my GE washing machine repaired and I am so very grateful for your service. It was a far more complicated repair than originally thought, but I cannot stress enough how much I appreciated the openness and honesty. Everything was handled with kindness and tact. I highly recommend this company for all of your appliance repair needs!”
John H.August 2026 · Google
Membership
PointLine Care Club
One service call is $85. For $99 a year, every service call is free.
- Free service calls all year — no $85 fee
- 1 free maintenance visit a year
- 10% off labor on every repair
$99/ year
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Louisville Service Area
LG Repair Across Louisville
ZIP codes 80027 and the neighboring communities we serve every week.
Managing rentals? See the Property Care Club.
Other brands in Louisville
FAQ
LG Questions From Louisville Households
Straight answers for LG owners in Louisville.
Is PointLine affiliated with LG?
No, we're an independent, family-owned repair company and have no connection to LG. You book us directly, and we work on LG appliances the same way we work on other brands.
My LG is displaying an error code. Should I keep using it?
If the code has to do with water, heat or a burning smell, stop using the appliance, then look the code up in the tables on this page. If the table marks it as safe to try yourself, a simple step may clear it; otherwise, call and we will test the parts behind it.
Can you repair LG appliances with Wi-Fi or ones built into cabinets?
Yes, we repair connected LG models as well as wall ovens, cooktops and over-the-range microwaves. We protect the cabinetry and floor before moving any built-in unit.
Can an alert in the LG app tell you what broke?
Not on its own. It tells us what the appliance detected, and our testing confirms which part actually failed.
Do you use genuine LG parts?
Yes, every part we install is genuine OEM and matched to your model and serial number. The repair is backed by our 90-day parts and labor warranty.
How quickly can a technician reach my home?
Same-day service is often possible since our office is right next door in Superior, though we can't promise it for any particular day. Book online or call or text (720) 285-3573 to see the next opening.
Do you cover all of 80027?
Yes, we cover the whole 80027 ZIP code, which Louisville shares with Superior. We also serve the nearby towns of Lafayette, Broomfield, Erie, Boulder and Northglenn.
Which LG at home needs a closer look?
Book online or call or text (720) 285-3573 for a $85 diagnostic credited toward the repair, and ask about the PointLine Care Club at $99 a year for household coverage.
PointLine Appliance Repair is an independent repair company, not affiliated with LG.