Local • Family-Owned
Samsung Repair in Louisville, CO
Ice makers that quit, washers flashing codes and ovens that won't heat, tested at home by an independent family company from neighboring Superior.
We repair every Samsung appliance
- $85 DiagnosticCredited toward your repair
- 90-Day WarrantyParts & labor
- Open 24/7Same-day service often available
- Local & Family-OwnedBased in Superior
Samsung Repair • Louisville
A Close-By Shop for the Samsung You Rely On
Louisville families can book Samsung repair directly with PointLine, and our one office at 2600 S Rock Creek Pkwy #103 in Superior is only a few minutes away. We are an independent, family-owned company, not a branch of the manufacturer, so you speak with the people who will actually show up and do the work. Every visit starts with a $85 diagnostic that is credited toward the repair, and you approve a firm quote before any part is ordered. Repairs are done with genuine OEM parts and backed by a 90-day parts and labor warranty.
Samsung appliances are part of daily life in plenty of homes here, including many of the houses rebuilt after the 2021 Marshall Fire, where whole kitchens and laundry rooms were filled with new machines at once. These appliances lean on sensors, inverter motors and electronic boards that report trouble through codes on the display. That is helpful, but a code describes what the control noticed, not always which part caused it. A careful diagnosis separates the two, so you pay for the part that actually failed instead of the one that happened to be named.
Samsung Appliances
Every Samsung We Service, Kitchen to Laundry Room
Here is what tends to go wrong on each Samsung appliance we repair and where your technician begins.
Samsung Refrigerator
A Samsung refrigerator that runs warm usually points to the airflow and defrost side of the system: an iced evaporator, a stalled fan or a sensor reading out of range. We check coil frost, fan operation, defrost heater and sensor values, and condenser airflow before naming the fault.
Samsung refrigerator repair in LouisvilleSamsung Ice Maker
A lot of Samsung refrigerators put the ice maker inside the fresh-food door or compartment, so it relies on its own supply of cold air and a sealed path to keep the ice frozen. Frost buildup, a jammed auger, a weak fill or a tired ice maker motor can all stop production, so we test the water valve, fill tube, ice maker fan and seals in turn.
Samsung ice maker repair in LouisvilleSamsung Washer
Samsung washers commonly stop for drain trouble, unbalanced loads, door lock faults or water arriving too slowly. We clear and test the drain pump, check the lock and its signal to the control, measure inlet valve flow and look over suspension parts and bearings for wear.
Samsung washer repair in LouisvilleSamsung Dryer
When a Samsung dryer runs cool or takes forever, the cause is usually in the heat circuit or the exhaust path. We test the thermal fuse, thermostats and heating element or gas igniter and valve coils, then measure airflow through the vent to make sure a restriction isn't causing the failure.
Samsung dryer repair in LouisvilleSamsung Dishwasher
A Samsung dishwasher that leaves water behind, cleans poorly or shows a leak code needs a look at the filter, sump, pumps and float. We clean the filter, check spray arms, test the drain and circulation pumps and inspect the leak sensor area for the real source of the water.
Samsung dishwasher repair in LouisvilleSamsung Oven
Slow preheats, uneven baking and temperature codes on a Samsung oven tend to come from a worn bake or broil element, a weak igniter, a drifting temperature sensor or a convection fan problem. We measure each component and compare the actual cavity temperature against the setting.
Samsung oven repair in LouisvilleSamsung Wall Oven
A Samsung wall oven sits inside cabinetry, so a cooling fan, door latch or control fault can show up as an oven that shuts off early or refuses to start a cycle. We test the heating parts, the latch and the cooling fan, and we protect the surrounding cabinets if the unit has to come out.
Samsung wall oven repair in LouisvilleSamsung Range & Stove
On a Samsung range, a burner that clicks without lighting, a dead surface element or an oven that won't hold heat all have different sources. We check igniters, spark switches, burner caps, infinite switches and elements, plus the oven sensor and control relays.
Samsung range & stove repair in LouisvilleSamsung Cooktop
Samsung gas cooktops usually trouble owners with ignition and flame issues, while electric and induction models more often have element, sensor or touch control faults. We test spark modules and burners on gas units, and on electric and induction units we check element circuits, cooling fans and control response.
Samsung cooktop repair in LouisvilleSamsung Microwave
A Samsung microwave that runs but doesn't heat, trips the breaker or ignores the keypad needs safe, careful testing of high-voltage parts, door switches and the touch panel. With over-the-range models, we also look over the vent fan, the light and how the unit is mounted.
Samsung microwave repair in LouisvilleSamsung Range Hood
A Samsung range hood that won't spin up, loses suction or has dark lights usually has a failed motor, a worn switch or control, or a clogged filter and duct. We test the fan and controls, inspect the damper and check that air moves freely to the outside.
Samsung range hood repair in Louisville
Error Codes
What Samsung's Error Code Tables Can Tell You
The tables below carry error codes taken from Samsung's own support pages, covering washers, dryers, refrigerators, dishwashers and ovens. They're grouped by appliance, so you can find the one on your display fast. A code marked try it yourself generally calls for an easy fix, like cleaning a filter, rebalancing a load or shutting a door firmly. A code marked call a pro points to parts or systems that a technician needs to test.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| 4C, 4E, nFTry it yourself | Not filling — water isn't entering the washer correctly.Open both water valves fully, check that hot and cold hoses are on the right inlets and not kinked, then power-cycle the washer for a minute. | Open both water valves fully, check that hot and cold hoses are on the right inlets and not kinked, then power-cycle the washer for a minute. | Try it yourself |
| nd, 5C, 5E, SC, SETry it yourself | No drain — the washer can't pump the water out.Make sure the drain hose isn't kinked or clogged. If the water still won't drain, the pump needs a technician. | Make sure the drain hose isn't kinked or clogged. If the water still won't drain, the pump needs a technician. | Try it yourself |
| Ub, UE, Ur, U6Try it yourself | Unbalanced load — the washer can't spin the load evenly.Untangle and rearrange the laundry so it's balanced, close the door and restart the cycle. | Untangle and rearrange the laundry so it's balanced, close the door and restart the cycle. | Try it yourself |
| dC, dE, dL, dS, FL, LOTry it yourself | Door error — the door isn't detected as closed and locked.Make sure nothing is caught in the door and close it firmly. If the latch or door is damaged, it needs service. | Make sure nothing is caught in the door and close it firmly. If the latch or door is damaged, it needs service. | Try it yourself |
| Sd, SUd, 5d, 5UdTry it yourself | Too many suds — usually too much or non-HE detergent.Use less HE detergent. Samsung notes this code does not mean service is needed. | Use less HE detergent. Samsung notes this code does not mean service is needed. | Try it yourself |
| OE, OC, 0E, 0CCall a pro | Overflow — too much water in the tub.Stop the cycle. If the code comes back, the water-level system needs a technician. | Stop the cycle. If the code comes back, the water-level system needs a technician. | Call a pro |
| 1E, LE, 1C, LCCall a pro | Water level or leak error — moisture where it doesn't belong, or a sensor issue.Look for a small leak and check the hoses; run an empty cycle to rule out over-sudsing. | Look for a small leak and check the hoses; run an empty cycle to rule out over-sudsing. | Call a pro |
Source: Samsung US Support — washing machine information and error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| tS, tC, tE, tO, tC5Try it yourself | Temperature error — most often a clogged lint screen or vent trapping heat.Clean the lint screen and the exhaust vent. If it continues, the dryer needs service. | Clean the lint screen and the exhaust vent. If it continues, the dryer needs service. | Try it yourself |
| Clg, C80, C90Try it yourself | Vent blockage — the vent is clogged (80% or more than 90%).Clean the lint filter and the exhaust vent. | Clean the lint filter and the exhaust vent. | Try it yourself |
| dC, dE, dF, d0Try it yourself | Door error — the door or latch isn't detected as closed.Make sure nothing is caught in the door and it latches. A damaged latch needs service. | Make sure nothing is caught in the door and it latches. A damaged latch needs service. | Try it yourself |
| HC, hECall a pro | Heating error — on electric dryers often low voltage at the outlet.Have an electrician check the supply voltage; if it's fine, the heater needs a technician. | Have an electrician check the supply voltage; if it's fine, the heater needs a technician. | Call a pro |
| 9C1, 9E, 9E1Try it yourself | Voltage error — something is off with the power supplied to the dryer.Make sure the dryer is on its own circuit with no extension cord. | Make sure the dryer is on its own circuit with no extension cord. | Try it yourself |
| 3C, HC2Call a pro | Motor error (3C) or gas ignition error (HC2).Power off for 2–3 minutes and restart. If it returns, request service. | Power off for 2–3 minutes and restart. If it returns, request service. | Call a pro |
Source: Samsung US Support — dryer displays an error code. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| 21ECall a pro | Freezer fan error — usually a frozen fan from a door left open or a gasket gap, or a failed fan motor.Make sure doors close fully and gaskets seal; defrost the unit or request service. | Make sure doors close fully and gaskets seal; defrost the unit or request service. | Call a pro |
| 22E, 22CTry it yourself | Fridge fan error — often after the door was left open too long.Unplug and leave the doors open for a few hours, then restart. If it returns, request service. | Unplug and leave the doors open for a few hours, then restart. If it returns, request service. | Try it yourself |
| 88 88, 83E, 85E, 86ETry it yourself | Voltage or power error after a surge or brownout.Unplug or switch off the breaker for 60 seconds, then restore power. | Unplug or switch off the breaker for 60 seconds, then restore power. | Try it yourself |
| PC ER, PC CHTry it yourself | Communication error between components (power surge or loose door connection).Cut power, reconnect the wire harness above the door, then restore power. | Cut power, reconnect the wire harness above the door, then restore power. | Try it yourself |
| OF OF, O FFTry it yourself | Cooling Off (demo) mode — not a fault, service isn't needed.Turn off Demo mode as shown in your user manual (usually holding two buttons for 5–8 seconds). | Turn off Demo mode as shown in your user manual (usually holding two buttons for 5–8 seconds). | Try it yourself |
| 5E, 8E, 33E, 39E, 40ECall a pro | Sensor, ice maker or ice-room fan errors.Samsung lists these as codes that need a service visit. | Samsung lists these as codes that need a service visit. | Call a pro |
Source: Samsung US Support — refrigerator error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| 4C, 4ETry it yourself | Water supply error — not enough water pressure or temperature.Make sure the water supply is on and meets the manual's requirements. | Make sure the water supply is on and meets the manual's requirements. | Try it yourself |
| 5C, 5E, SC, SE, SRTry it yourself | Drain error — water isn't draining.Clean the filter and sump and check the drain hose and connections. | Clean the filter and sump and check the drain hose and connections. | Try it yourself |
| LC, LECall a pro | Leakage error — moisture detected (or a blocked reflector on Waterwall models).Fix any leaks, don't overfill detergent, check the disposer connection cap. If it persists, call for service. | Fix any leaks, don't overfill detergent, check the disposer connection cap. If it persists, call for service. | Call a pro |
| HC, HE, tECall a pro | Heater or temperature sensor error.Power cycle and run a Normal cycle with the dishwasher empty. If it comes back, call for service. | Power cycle and run a Normal cycle with the dishwasher empty. If it comes back, call for service. | Call a pro |
| OC, 0C, oECall a pro | Too much water — often linked to a drain problem.Check the drain path. If it repeats, call for service. | Check the drain path. If it repeats, call for service. | Call a pro |
| 3CCall a pro | Pump failure.Restart the dishwasher. If the error comes back, it needs service. | Restart the dishwasher. If the error comes back, it needs service. | Call a pro |
| 1E, IE (Waterwall)Try it yourself | Water isn't passing through the filter.Clean the fine filter as shown in the manual. | Clean the fine filter as shown in the manual. | Try it yourself |
| bE, 6ETry it yourself | A stuck button was detected.Press each button to free it. If it continues, call for service. | Press each button to free it. If it continues, call for service. | Try it yourself |
| PC, PE, CECall a pro | Zone Wash, half-load or control communication error.Restart the dishwasher. If the code stays, call for service. | Restart the dishwasher. If the code stays, call for service. | Call a pro |
Source: Samsung Support — common Samsung dishwasher error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| doorTry it yourself | The door isn't detected as closed.Make sure the door closes fully and the door plunger switch moves freely. | Make sure the door closes fully and the door plunger switch moves freely. | Try it yourself |
| -dE-, -dC-Try it yourself | The oven partition (Twin Mode divider) isn't installed properly.Reinstall the partition all the way in, or check that nothing presses the partition switch. | Reinstall the partition all the way in, or check that nothing presses the partition switch. | Try it yourself |
| C-24Try it yourself | Oven temperature rising faster than normal — usually a blocked rear cooktop vent.Clear anything covering the vent and let the oven cool with the door open. | Clear anything covering the vent and let the oven cool with the door open. | Try it yourself |
| C-F0Call a pro | Communication error between electronic components.Reset power to the range. If it continues, request service. | Reset power to the range. If it continues, request service. | Call a pro |
| tESt, tE5tTry it yourself | Demo mode — the oven and cooktop won't heat.Turn off Demo mode as described in your user manual. | Turn off Demo mode as described in your user manual. | Try it yourself |
Source: Samsung US Support — range or wall oven error codes. Codes vary by model — check your owner's manual.
Common Problems
Samsung Symptoms and Their Usual Suspects
Any one of these symptoms can begin in several different places, so your technician tests your appliance to pin down the true cause, and you see a price only after that.
Fresh-food section warm, freezer still cold
- Likely causes
- Iced-over evaporator from a defrost fault, a stalled evaporator fan, a sensor reading wrong
- What we check
- We check the frost pattern on the coil, run the fan, and test the defrost heater and sensors for correct values.
Ice maker in the door stops producing or ice fuses together
- Likely causes
- Frost in the ice compartment, a leaking door seal, a weak water valve, a frozen fill tube, a jammed auger
- What we check
- We inspect seals and frost buildup, check water flow at the valve and fill tube, and test the ice maker motor and fan.
Front-load washer won't drain or stalls before spin
- Likely causes
- Debris in the pump filter, a failing drain pump, a kinked drain hose, a door lock not reporting closed
- What we check
- We open the filter, test the pump under load, trace the hose and standpipe and confirm the lock signal.
Dryer tumbles but clothes stay damp
- Likely causes
- Open thermal fuse, failed element or gas igniter, faulty thermostat, restricted exhaust vent
- What we check
- We test each part of the heat circuit for continuity and measure airflow at the outside hood.
Dishwasher holds water or shows a leak code
- Likely causes
- Packed filter, blocked drain hose, weak drain pump, water in the base pan from a worn seal or hose
- What we check
- We clean the sump, follow the drain path, test the pump and find where water is reaching the leak sensor.
Gas burner clicks but won't light, or oven heats slowly
- Likely causes
- Wet or dirty igniter, misplaced burner cap, clogged ports, weak oven igniter, drifting temperature sensor
- What we check
- We clean and seat caps, check ports and spark output, measure igniter current and test the sensor against a thermometer.
Louisville Homes
Where Life in Louisville Reaches Your Samsung
A few documented facts about this town line up with how Samsung appliances here are installed, used and repaired.
Rebuilt homes full of new appliances
The Marshall Fire in December 2021 destroyed 553 homes in town and damaged 45 others, and many of those houses have since been rebuilt with brand-new appliances. A rebuilt kitchen may hold a full suite of Samsung machines installed around the same time, with touch controls and app connections throughout. New appliances still deserve a careful check on installation details like water lines, venting and leveling, which can cause trouble that looks like a part failure. We also look closely at warranty status before quoting, so you know where you stand.
Gas cooking and drying at 5,401 feet
The town sits at roughly 5,401 feet, and the thinner air at that height changes how gas burns in a range, cooktop, oven or dryer. A burner that lifts, a lazy yellow flame or an oven slow to ignite can trace back to setup rather than a failed part. We check the flame, the igniter and the burner parts together before recommending anything. That way a simple adjustment isn't mistaken for an expensive repair.
Older downtown kitchens beside new builds
Historic Downtown, home to Steinbaugh Pavilion, has older houses whose kitchens were often updated inside existing walls. A Samsung refrigerator or range fitted into an older cabinet opening can be tight on clearance, which matters for condenser airflow and oven cooling. We check how the appliance breathes in its space as part of the diagnosis. Small changes in placement can spare a compressor or a control board from running hot.
Know Your Samsung
Know-How That Keeps a Samsung Fix From Repeating
When Louisville homeowners need Samsung repair they can plan around, it comes down to four habits we follow on every visit.
Read the label before ordering anything
Samsung can build several internal versions behind one outward design, so the model and serial label decides which board, pump or sensor fits. On refrigerators it is usually inside the fresh-food compartment, on laundry machines around the door opening, on dishwashers along the tub or door edge, and on ovens near the frame behind the door or drawer. Having that number ready when you book lets your technician prepare. A photo of the label works well.
Wi-Fi, touch panels and the main board
Plenty of Samsung appliances link to an app and send almost every command through a main control board. When an app alert or a blank display appears, we check power, wiring and sensor inputs before blaming the board. Boards are costly, and plenty of them are replaced when a connector or sensor was the actual problem. Testing first keeps that from happening to you.
A code points to a system, not always to a single part
Some Samsung codes point at a single component, but many only say a fill, drain, spin or heat-up didn't finish in time. A slow drain code, for instance, might come from a clogged filter, a kinked hose or a pump that is wearing out. We treat the code as the starting point of the test, not the answer. That habit saves money and return visits.
Genuine parts, ordered by number
We install genuine OEM parts matched to your model and serial number, so the fit and the electrical values line up with the original design. Common Samsung parts are usually easy to source, while less common ones may take longer, and we tell you plainly what to expect when we quote. Same-day service is often possible, but we can't promise it. Every repair carries our 90-day parts and labor warranty.
Repair or Replace?
One More Repair or a New Samsung?
The lifespan chart beside this section, drawn from an NAHB study, gives a broad sense of how long each appliance type tends to serve, but it can't see the machine in your home. A Samsung with one failed fan, pump, igniter or sensor and an otherwise sound cabinet is usually worth fixing, especially a refrigerator or range that suits your kitchen well. Your firm quote puts a real number next to the cost of a comparable new model, so the comparison is honest. If a repair makes sense, we'll say so, and if it doesn't, we'll say that too.
Replacement deserves a closer look when an older refrigerator needs sealed-system work, when a washer's drum bearings fail late in its life, or when several major parts are wearing out together. Energy use belongs in the decision too: a refrigerator runs all day and night, and a newer one may draw less electricity over the years. Parts matter too: if a needed board or assembly is hard to find, that weighs toward something new. Our job is to lay out the facts so the choice is yours.
Typical lifespan by appliance
| Refrigerator | ~13 yrs |
|---|---|
| Washer | ~10 yrs |
| Dryer | ~13 yrs |
| Dishwasher | ~9 yrs |
| Oven | ~13–15 yrs |
| Wall Oven | ~13 yrs |
| Range & Stove | ~13–15 yrs |
| Microwave | ~9 yrs |
Source: NAHB study of home component life. Any brand; real life varies with use and care.
Google Reviews
What Our Customers Say
5.0Every review on Google is five stars.
“They were great! Helpful, responsive and communicative. Highly recommend and will definitely use them again when I have an issue.”
Andrew T.September 2026 · Google “Nick was here today to fix a very old dryer and a newer stove. He arrived on time, was efficient, friendly, tidy and very reasonably priced. Having an older home, we've had many repairman over the years, this is one I would absolutely recommend!”
Joanne L.June 2026 · Google “Nick, the owner, is prompt, competent, persistent to make sure repair is complete, transparent and knowledgeable. I highly recommend his service.”
Stephen F.July 2026 · Google
Membership
PointLine Care Club
One service call is $85. For $99 a year, every service call is free.
- Free service calls all year — no $85 fee
- 1 free maintenance visit a year
- 10% off labor on every repair
$99/ year
One household · renews yearly · cancel anytime before renewal
Property manager or landlord? See our Property Care Club →
Louisville Service Area
Samsung Repair Across Louisville
ZIP codes 80027 and the neighboring communities we serve every week.
Managing rentals? See the Property Care Club.
Other brands in Louisville
FAQ
Samsung Questions From Homes in 80027
Straight answers for Samsung owners in Louisville.
Is PointLine part of Samsung's service network?
No. We are an independent, family-owned repair company with no affiliation with Samsung, and you book us directly.
My Samsung display is showing a code. Should I keep using it?
Start by looking up the code in the tables on this page. If it's marked try it yourself, the simple step listed may clear it. If it's marked call a pro, or if water, heat or a burning smell is involved, stop using the appliance and book a visit.
Can you repair a Samsung that has Wi-Fi or is built into cabinetry?
Yes. We work on connected models and built-in Samsung wall ovens, cooktops and over-the-range microwaves, and we protect your cabinets and counters during the work.
Do you use genuine Samsung parts?
Yes. Every part we put in is genuine OEM, matched to your model and serial number.
How quickly can a technician reach my home?
Often the same day, because our office is right next door in Superior, though we can't guarantee it on any particular day.
Do you serve all of 80027?
Yes. Our service area covers the entire ZIP code that Louisville shares with Superior, plus nearby Lafayette, Broomfield, Erie, Boulder and Northglenn.
What does the first visit cost?
The diagnostic is $85, credited toward the repair if you approve the firm quote, and the work carries a 90-day parts and labor warranty.
What is your Samsung refusing to do today?
Book online or call or text (720) 285-3573, and we'll start with a $85 diagnostic credited toward the fix, with PointLine Care Club available at $99 a year for ongoing household coverage.
PointLine Appliance Repair is an independent repair company, not affiliated with Samsung.