Local • Family-Owned
Samsung Repair in Broomfield, CO
An independent family company next door in Superior tests your Samsung where it stands, explains the fault plainly and quotes a firm price before any work.
We repair every Samsung appliance
- $85 DiagnosticCredited toward your repair
- 90-Day WarrantyParts & labor
- Open 24/7Same-day service often available
- Local & Family-OwnedBased in Superior
Samsung Repair • Broomfield
Samsung Care From Your Neighbors Just Over in Superior
Broomfield residents who need Samsung repair without a cross-town wait will find PointLine just a short drive away at 2600 S Rock Creek Pkwy #103 in Superior. We are an independent, family-owned and insured company, and every visit starts with a $85 diagnostic that is credited toward the repair if you go ahead. You get a firm quote before any work begins, genuine OEM parts in the repair, and a 90-day warranty on parts and labor once the job is done. Reaching you is simple, too, with US-36 and the Northwest Parkway linking our office to homes across the city.
The city grew from a small town into a mix of established and much newer homes, so a Samsung here might be a replacement fridge fitted into an older kitchen or part of a full matching suite in a recent build. Samsung packs its appliances with sensors and electronic controls, and its washers, dryers, refrigerators and ranges report trouble as codes on the display. A code is a useful lead, but it tells us where the control lost patience, not which part gave out. That is why your technician tests the suspect components with a meter and watches the appliance run before naming a cause, so you only pay for the part that is actually broken.
Samsung Appliances
From Fridge Door to Range Hood: Samsung Lines We Repair
Each line below lists the faults that usually prompt a call and the first things your technician tests.
Samsung Refrigerator
Warm fresh-food shelves, a frosted back panel or a fridge that runs without pause usually trace back to airflow, defrost or cooling trouble. We check the evaporator and condenser fans, the defrost heater and sensors, the door gaskets and the control board's readings before settling on a cause.
Samsung refrigerator repair in BroomfieldSamsung Ice Maker
Many Samsung refrigerators place the ice maker in the fresh-food door or compartment, where it depends on tight seals and steady cold to keep up. Slow production, a jammed auger, frost inside the ice compartment or water dripping from the dispenser are typical complaints. We test the fill valve, the filter path, the ice maker motor and the fan that carries cold air to the ice compartment.
Samsung ice maker repair in BroomfieldSamsung Washer
Drain codes, unbalanced-load warnings, leaks and a drum that refuses to spin are the complaints that bring most Samsung washers to our attention. We inspect the drain pump and its filter, the door lock, the water inlet valves, the suspension and the motor, then run a test cycle to confirm the fix.
Samsung washer repair in BroomfieldSamsung Dryer
A Samsung dryer that tumbles cold, needs two cycles or shuts off early is often fighting a heating fault or restricted airflow. We test the heating element or the gas valve and igniter, the thermal fuse and thermostats, the drum rollers and belt, and the vent path behind the machine.
Samsung dryer repair in BroomfieldSamsung Dishwasher
Standing water, cloudy dishes, a door that drips at the bottom or a cycle that quits partway are the usual Samsung dishwasher complaints. We look at the filter and sump, the drain pump, the water inlet valve, the door gasket and the leak sensor before quoting anything.
Samsung dishwasher repair in BroomfieldSamsung Oven
An oven that will not preheat, overshoots the recipe temperature or shows a sensor code needs real testing rather than a guess. We measure the bake and broil elements or the gas igniter, check the temperature sensor and test the relays on the control board.
Samsung oven repair in BroomfieldSamsung Wall Oven
Samsung wall ovens share much of their design with range ovens but sit inside cabinetry, so heat and cooling airflow matter even more. We check the elements, temperature sensor, cooling fan, door lock and control panel, and we protect the surrounding cabinets if the unit has to come out.
Samsung wall oven repair in BroomfieldSamsung Range & Stove
A Samsung range combines a cooktop and an oven in one body, so a single complaint can come from either half or from the shared controls. We test burners or elements, igniters and the spark module, the oven sensor, and the control board that ties everything together.
Samsung range & stove repair in BroomfieldSamsung Cooktop
Gas burners that click without lighting, radiant zones that stay cold and induction surfaces that flash a code or ignore the pan all have different causes. We test igniters and burner parts, element and switch continuity, and the power and control boards on induction models.
Samsung cooktop repair in BroomfieldSamsung Microwave
A microwave that runs without heating, sparks inside, ignores the keypad or has a dead vent fan or light needs careful handling because its high-voltage parts can hold a charge. We check the door switches, the high-voltage components, the keypad and control board, and on over-the-range models the fan and lamps.
Samsung microwave repair in BroomfieldSamsung Range Hood
A Samsung range hood that will not clear smoke, hums without moving air or has lights and controls that quit usually points to a motor, switch or control problem. We test the blower motor at each speed, the switches or control board, the lights, and the damper and filters that shape airflow.
Samsung range hood repair in Broomfield
Error Codes
What Samsung's Own Code Tables Tell You
The tables below reproduce error codes from Samsung's support pages for washers, dryers, refrigerators, dishwashers and ovens, sorted by appliance so you can find yours quickly. Codes labeled try it yourself usually mean an easy fix, like cleaning out a filter or shutting a door all the way, while codes labeled call a pro involve parts, wiring or safety issues that belong with a technician.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| 4C, 4E, nFTry it yourself | Not filling — water isn't entering the washer correctly.Open both water valves fully, check that hot and cold hoses are on the right inlets and not kinked, then power-cycle the washer for a minute. | Open both water valves fully, check that hot and cold hoses are on the right inlets and not kinked, then power-cycle the washer for a minute. | Try it yourself |
| nd, 5C, 5E, SC, SETry it yourself | No drain — the washer can't pump the water out.Make sure the drain hose isn't kinked or clogged. If the water still won't drain, the pump needs a technician. | Make sure the drain hose isn't kinked or clogged. If the water still won't drain, the pump needs a technician. | Try it yourself |
| Ub, UE, Ur, U6Try it yourself | Unbalanced load — the washer can't spin the load evenly.Untangle and rearrange the laundry so it's balanced, close the door and restart the cycle. | Untangle and rearrange the laundry so it's balanced, close the door and restart the cycle. | Try it yourself |
| dC, dE, dL, dS, FL, LOTry it yourself | Door error — the door isn't detected as closed and locked.Make sure nothing is caught in the door and close it firmly. If the latch or door is damaged, it needs service. | Make sure nothing is caught in the door and close it firmly. If the latch or door is damaged, it needs service. | Try it yourself |
| Sd, SUd, 5d, 5UdTry it yourself | Too many suds — usually too much or non-HE detergent.Use less HE detergent. Samsung notes this code does not mean service is needed. | Use less HE detergent. Samsung notes this code does not mean service is needed. | Try it yourself |
| OE, OC, 0E, 0CCall a pro | Overflow — too much water in the tub.Stop the cycle. If the code comes back, the water-level system needs a technician. | Stop the cycle. If the code comes back, the water-level system needs a technician. | Call a pro |
| 1E, LE, 1C, LCCall a pro | Water level or leak error — moisture where it doesn't belong, or a sensor issue.Look for a small leak and check the hoses; run an empty cycle to rule out over-sudsing. | Look for a small leak and check the hoses; run an empty cycle to rule out over-sudsing. | Call a pro |
Source: Samsung US Support — washing machine information and error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| tS, tC, tE, tO, tC5Try it yourself | Temperature error — most often a clogged lint screen or vent trapping heat.Clean the lint screen and the exhaust vent. If it continues, the dryer needs service. | Clean the lint screen and the exhaust vent. If it continues, the dryer needs service. | Try it yourself |
| Clg, C80, C90Try it yourself | Vent blockage — the vent is clogged (80% or more than 90%).Clean the lint filter and the exhaust vent. | Clean the lint filter and the exhaust vent. | Try it yourself |
| dC, dE, dF, d0Try it yourself | Door error — the door or latch isn't detected as closed.Make sure nothing is caught in the door and it latches. A damaged latch needs service. | Make sure nothing is caught in the door and it latches. A damaged latch needs service. | Try it yourself |
| HC, hECall a pro | Heating error — on electric dryers often low voltage at the outlet.Have an electrician check the supply voltage; if it's fine, the heater needs a technician. | Have an electrician check the supply voltage; if it's fine, the heater needs a technician. | Call a pro |
| 9C1, 9E, 9E1Try it yourself | Voltage error — something is off with the power supplied to the dryer.Make sure the dryer is on its own circuit with no extension cord. | Make sure the dryer is on its own circuit with no extension cord. | Try it yourself |
| 3C, HC2Call a pro | Motor error (3C) or gas ignition error (HC2).Power off for 2–3 minutes and restart. If it returns, request service. | Power off for 2–3 minutes and restart. If it returns, request service. | Call a pro |
Source: Samsung US Support — dryer displays an error code. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| 21ECall a pro | Freezer fan error — usually a frozen fan from a door left open or a gasket gap, or a failed fan motor.Make sure doors close fully and gaskets seal; defrost the unit or request service. | Make sure doors close fully and gaskets seal; defrost the unit or request service. | Call a pro |
| 22E, 22CTry it yourself | Fridge fan error — often after the door was left open too long.Unplug and leave the doors open for a few hours, then restart. If it returns, request service. | Unplug and leave the doors open for a few hours, then restart. If it returns, request service. | Try it yourself |
| 88 88, 83E, 85E, 86ETry it yourself | Voltage or power error after a surge or brownout.Unplug or switch off the breaker for 60 seconds, then restore power. | Unplug or switch off the breaker for 60 seconds, then restore power. | Try it yourself |
| PC ER, PC CHTry it yourself | Communication error between components (power surge or loose door connection).Cut power, reconnect the wire harness above the door, then restore power. | Cut power, reconnect the wire harness above the door, then restore power. | Try it yourself |
| OF OF, O FFTry it yourself | Cooling Off (demo) mode — not a fault, service isn't needed.Turn off Demo mode as shown in your user manual (usually holding two buttons for 5–8 seconds). | Turn off Demo mode as shown in your user manual (usually holding two buttons for 5–8 seconds). | Try it yourself |
| 5E, 8E, 33E, 39E, 40ECall a pro | Sensor, ice maker or ice-room fan errors.Samsung lists these as codes that need a service visit. | Samsung lists these as codes that need a service visit. | Call a pro |
Source: Samsung US Support — refrigerator error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| 4C, 4ETry it yourself | Water supply error — not enough water pressure or temperature.Make sure the water supply is on and meets the manual's requirements. | Make sure the water supply is on and meets the manual's requirements. | Try it yourself |
| 5C, 5E, SC, SE, SRTry it yourself | Drain error — water isn't draining.Clean the filter and sump and check the drain hose and connections. | Clean the filter and sump and check the drain hose and connections. | Try it yourself |
| LC, LECall a pro | Leakage error — moisture detected (or a blocked reflector on Waterwall models).Fix any leaks, don't overfill detergent, check the disposer connection cap. If it persists, call for service. | Fix any leaks, don't overfill detergent, check the disposer connection cap. If it persists, call for service. | Call a pro |
| HC, HE, tECall a pro | Heater or temperature sensor error.Power cycle and run a Normal cycle with the dishwasher empty. If it comes back, call for service. | Power cycle and run a Normal cycle with the dishwasher empty. If it comes back, call for service. | Call a pro |
| OC, 0C, oECall a pro | Too much water — often linked to a drain problem.Check the drain path. If it repeats, call for service. | Check the drain path. If it repeats, call for service. | Call a pro |
| 3CCall a pro | Pump failure.Restart the dishwasher. If the error comes back, it needs service. | Restart the dishwasher. If the error comes back, it needs service. | Call a pro |
| 1E, IE (Waterwall)Try it yourself | Water isn't passing through the filter.Clean the fine filter as shown in the manual. | Clean the fine filter as shown in the manual. | Try it yourself |
| bE, 6ETry it yourself | A stuck button was detected.Press each button to free it. If it continues, call for service. | Press each button to free it. If it continues, call for service. | Try it yourself |
| PC, PE, CECall a pro | Zone Wash, half-load or control communication error.Restart the dishwasher. If the code stays, call for service. | Restart the dishwasher. If the code stays, call for service. | Call a pro |
Source: Samsung Support — common Samsung dishwasher error codes. Codes vary by model — check your owner's manual.
| Code | What it means | Try first | DIY or pro? |
|---|---|---|---|
| doorTry it yourself | The door isn't detected as closed.Make sure the door closes fully and the door plunger switch moves freely. | Make sure the door closes fully and the door plunger switch moves freely. | Try it yourself |
| -dE-, -dC-Try it yourself | The oven partition (Twin Mode divider) isn't installed properly.Reinstall the partition all the way in, or check that nothing presses the partition switch. | Reinstall the partition all the way in, or check that nothing presses the partition switch. | Try it yourself |
| C-24Try it yourself | Oven temperature rising faster than normal — usually a blocked rear cooktop vent.Clear anything covering the vent and let the oven cool with the door open. | Clear anything covering the vent and let the oven cool with the door open. | Try it yourself |
| C-F0Call a pro | Communication error between electronic components.Reset power to the range. If it continues, request service. | Reset power to the range. If it continues, request service. | Call a pro |
| tESt, tE5tTry it yourself | Demo mode — the oven and cooktop won't heat.Turn off Demo mode as described in your user manual. | Turn off Demo mode as described in your user manual. | Try it yourself |
Source: Samsung US Support — range or wall oven error codes. Codes vary by model — check your owner's manual.
Common Problems
Samsung Trouble, Clue by Clue
Each symptom below can start in more than one place, so treat the causes as a short list of suspects; testing on your own appliance decides which one is real before you see a quote.
An ice maker that produces very little ice, or none at all
- Likely causes
- Failing or frozen fill valve, clogged water filter, a warm ice compartment from a weak seal or fan, a jammed ice maker
- What we check
- Water pressure at the valve, filter condition, compartment temperature, door seal fit, ice maker motor and fan operation
Washer stops on a drain or unbalance code
- Likely causes
- Debris in the pump filter, a kinked or clogged drain hose, worn suspension parts, a load bunched to one side
- What we check
- Pump filter and hose, pump operation, suspension rods and springs, a spin test with a balanced load
Dryer runs but clothes stay damp
- Likely causes
- Lint-packed vent, failed heating element or gas igniter, open thermal fuse, faulty thermostat
- What we check
- Airflow at the outside hood, element or igniter readings, fuse and thermostat continuity, exhaust temperature
Dishwasher leaves water in the tub
- Likely causes
- A clogged filter, a blocked drain hose or air gap, a drain pump on its way out, or a check valve that has stuck
- What we check
- Filter and sump, hose routing, pump sound and draw, a drain test through a full cycle
Oven runs cool or takes ages to preheat
- Likely causes
- A worn bake element or igniter, a temperature sensor that has drifted off, or a relay on the control board that is wearing out
- What we check
- Element resistance or igniter draw, sensor readings against actual temperature, relay output, a thermometer check
Touch panel dead or display blank
- Likely causes
- Tripped breaker or loose power connection, failed control or display board, moisture-damaged keypad, control lock left on
- What we check
- Power at the outlet and terminal block, board voltages, keypad response, lock settings
Broomfield Homes
Broomfield Kitchens, Altitude and Water Through a Samsung Lens
A few details about the city are worth knowing before a technician opens a Samsung panel here.
Established homes beside much newer ones
The city started as a small town in the 1960s and then expanded quickly through the 1990s and 2000s, so the kitchens and laundry rooms you find here range widely in age. A Samsung refrigerator may be filling an opening built for an older model, which can leave little room behind it for the condenser to shed heat. Older laundry areas can also have longer or more crowded vent runs than a newer dryer expects. That is why we look at the installation around the appliance, not just the appliance itself.
Gas burners at roughly 5,300 to 5,400 feet
With the city sitting at around 5,300 to 5,400 feet, the thinner air affects how gas mixes with air and burns. A Samsung gas range, cooktop or dryer needs burner setup that suits that air to produce a clean, steady flame. Yellow, lifting or noisy flames are worth a look, since they can point to setup or ignition trouble rather than a failed part.
Two water sources feeding ice makers and dishwashers
The city's water supply comes from treated water purchased from Denver Water along with Colorado-Big Thompson and Windy Gap water, which Northern Water manages and the city's own plant treats. Whichever reaches your tap, it passes through a filter, a fill valve and narrow tubing before it becomes Samsung ice or dishwasher rinse water. Those parts wear and collect sediment over time. A slow ice maker or weak fill starts with checking that path, from the shutoff valve to the fill tube.
Know Your Samsung
Samsung Know-How That Saves a Second Trip
Samsung appliances reward patience with the label and the electronics, and these four habits keep our diagnoses honest.
The label decides the part
Samsung can build several internal versions behind the same outward design, so the model and serial label, not the look, tells us which board, pump or sensor fits. On refrigerators it usually sits inside the fresh-food compartment, on washers and dryers around the door opening, on dishwashers along the tub edge or door, and on ranges behind the door or drawer. A clear phone photo of it when you book helps your technician arrive prepared.
Wi-Fi alerts and control boards
Plenty of Samsung appliances link up to an app and work through a main board that reads sensors and controls motors, valves and heaters. An app alert is a helpful heads-up, but it reports what the board sensed, and a failing sensor can make a healthy board look guilty. We check power, wiring and inputs before recommending a board, since it is often among the costlier parts.
Codes that point to a system
Some Samsung codes name a single component, but many simply mean a fill, drain, spin or heat-up did not finish in the time the control allowed. A drain code, for instance, can come from a sock in the pump filter, a kinked hose or a pump that has worn out. When we test the entire path, you never end up paying for a part that wasn't causing the trouble.
Genuine parts and honest timing
The genuine OEM parts we install are ordered using your model and serial number, so the fit and electrical specs match the original design. Common parts are usually easy to get, while less common boards or assemblies can take longer, and we share the expected timing along with the quote. Every repair carries our 90-day parts and labor warranty.
Repair or Replace?
Keep the Samsung Running or Let It Go?
The lifespan chart next to this section, taken from an NAHB study, gives a rough sense of how long each appliance type serves, and it is meant as background rather than a deadline. A Samsung that sits well inside that range and needs one part, such as a drain pump, door lock, fan motor or igniter, is usually worth fixing. Your $85 diagnostic is credited toward the repair, and the firm quote lets you weigh the real cost against a new unit before you decide. If the repair would eat up a large share of a replacement price, we tell you plainly.
Energy and parts belong in the conversation as well. A refrigerator runs around the clock, so an older one facing sealed-system work may be a fair candidate for retirement, especially when a newer model would use less electricity. Replacement also deserves a look when several components are wearing out together or when a needed board has become hard to find. Either way, you leave knowing exactly what the repair will cost and getting our honest take on whether the appliance has good years left, and that candor is part of the Samsung repair that Broomfield homeowners get from us.
Typical lifespan by appliance
| Refrigerator | ~13 yrs |
|---|---|
| Washer | ~10 yrs |
| Dryer | ~13 yrs |
| Dishwasher | ~9 yrs |
| Oven | ~13–15 yrs |
| Wall Oven | ~13 yrs |
| Range & Stove | ~13–15 yrs |
| Microwave | ~9 yrs |
Source: NAHB study of home component life. Any brand; real life varies with use and care.
Google Reviews
What Our Customers Say
5.0Every review on Google is five stars.
“We had an amazing experience with the PointLine appliance when our refrigerator stopped working. Very professional, honest and thorough in diagnosing and fixing the issue. Fair, transparent and competitive pricing. I will definitely call them again for any future appliance issues”
Simon V.October 2026 · Google “Nick installed a new ice maker with ease. He was organized and very detailed. It didn’t take him long at all and the ice maker was up and running! I haven’t had any problems with it at all. He also followed up with me to make sure it was working correctly. I will definitely use this company again.”
Cheryl T.August 2026 · Google “Nick was excellent. He was able to come out the same day as I discovered that my 21 year old refrigerator had been leaking for weeks or months. He was able to diagnose the problem quickly, ordered the part immediately, and was available within a couple of days to install the new part and finish the repair work. He was on time for both appointments, and called in advance. It’s hard to find people like this these days, I will highly recommend him and use him again if I have additional appliance failures.”
Noreen B.June 2026 · Google
Membership
PointLine Care Club
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- Free service calls all year — no $85 fee
- 1 free maintenance visit a year
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Broomfield Service Area
Samsung Repair Across Broomfield
ZIP codes 80020, 80023, 80021 and the neighboring communities we serve every week.
Managing rentals? See the Property Care Club.
Other brands in Broomfield
FAQ
Samsung Answers for Broomfield Homes
Straight answers for Samsung owners in Broomfield.
Does Samsung send you to my house?
No, PointLine is an independent, family-owned company, and you book us directly rather than through Samsung. We have no affiliation with the brand, and we repair its appliances with genuine OEM parts.
A code just appeared on my Samsung display. Is it safe to keep using it?
It depends on the code, so look it up in the tables on this page first. If it is marked try it yourself, the fix is usually simple; if it says call a pro, or you see water, smell burning or the code keeps returning, switch the appliance off and book a visit.
Can you work on a Samsung with Wi-Fi or one built into cabinets?
Yes, we service connected Samsung models as well as built-in units like wall ovens, cooktops and over-the-range microwaves. An app alert helps, but we still test in person, and we protect cabinets and counters if a unit has to come out.
Will the replacement parts be genuine?
Yes, the parts we install are genuine OEM parts matched to your model and serial number. The finished repair is covered by our 90-day parts and labor warranty.
How quickly can a technician come out to my home?
Same-day service is often available from our Superior office, but we cannot guarantee it. Booking online or texting (720) 285-3573 early in the day makes scheduling easier.
Which ZIP codes do you cover?
We serve 80020 and 80023, along with the part of 80021 that falls inside the city. Our office sits right next door in Superior.
What does the first visit cost?
The diagnostic is $85, and it is credited toward the repair if you approve the firm quote. Households that want ongoing coverage can join the PointLine Care Club for $99 a year.
Is a Samsung slowing down your week?
Tell us which appliance it is and what it is doing when you call or text (720) 285-3573 or book online, and we will find a time for a $85 diagnostic that counts toward the fix.
PointLine Appliance Repair is an independent repair company, not affiliated with Samsung.